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Links show local file path instead of truncated link

Community Beginner ,
Apr 30, 2019 Apr 30, 2019

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We use SharePoint as our source control, and we each have a copy of our projects saved locally on our machine.

I recently found out that anytime I create links, it is showing the local file path on my computer instead of creating a truncated link as it normally would. This has been going on since January, and it lead to over 60 broken links and a file that couldn't be published or closed.

Before this started, anytime I created a link, It would show a truncated link, as you would expect: <a href = "../../filename.html"</a>


However, now when I create a link, it is showing the file path for my locally saved version: <a href= "C:user.name/documents/helpfiles/area/prod/subject/filename.html." </a>

The funny thing is, if I open the link in the RH Hyperlink editor, I just have to double click the exact same topic that is already selected in the destination window

and —*poof* — it magically fixes itself.

What the heck is going on?

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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I don't have a solution, just jumping in to say I've seen this occasionally myself.

If I double-click on the offending hyperlink, the "Select destination file" list has the correct topic "selected" but the Preview field doesn't show a preview of the topic content. Clicking on the "selected" topic and clicking OK fixes the link again.

I'm working locally, without any source control.

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Community Beginner ,
May 01, 2019 May 01, 2019

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Yes! This is exactly what happens to me too-- even the lack of a preview window.

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