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Poor Image Quality after importing Word File to RoboHelp 2015

New Here ,
Aug 07, 2020 Aug 07, 2020

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Hello There

 

Does anyone know why the quality of embedded images (mostly screenshots) is so poor as a result of converting of word file into RoboHelp ? What am I doing wrong.

 

Is there any way to improve them except to manually change the RoboHelp images to the original ones (PNG/BMP ffiles)

 

Please advice

Thanks

Bensi

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Adobe Community Professional ,
Aug 07, 2020 Aug 07, 2020

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What is the size of the image? I am referring to its size if opened on its own before it went into Word. 

 

The usual reason for poor quality is a high level of image size reduction. Also PNGs will resize better than BMPs.

 

Try that and let us know if that helps.

 

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Adobe Community Professional ,
Aug 09, 2020 Aug 09, 2020

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I also find it's best to ensure every image in the word doc is reset to 100% size before importing. Otherwise, some of the manual resizing that word does is applied to the image before it is imported and you can get a fuzzy, bad quality image.

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Hello again,

 

Thanks for advices, I did what you told me, but still poor results.

From some reason the images are always converted to JPG instead of PNG - Why is that ?

It seems that the resolution of the images were reduced to few K's and they look poor.

Any suggestions how to overcome this issue ?

How can I command the RH to convert the images to PNG instead of JPG ? Is there any option to do that ?

Thanks in Advance

Bensi

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Adobe Community Professional ,
Aug 12, 2020 Aug 12, 2020

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Look at the Images topic on my site.

 

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Adobe Community Professional ,
Aug 12, 2020 Aug 12, 2020

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