I am using RoboHelp 2017 with a Parent and three child projects which have just been upgraded from RoboHelp 11, and wondered if anyone can help with the following problems using the Responsive HTML5 layout.
for point 1 and 3,
Open Output/Responsive HTML5 and push on the button 'Customize Selected Layout'. (in 'General' tab).
A layout has to be selected (see gallery).
Check out the following 'layout Components'.
- 'Media Query'
- 'Basic Settings'
Checkout with preview.
Thanks for your reply. These settings do not appear to be in the trial version of the software I am using. Perhaps they need to be "turned on" somehow.
The trial version is the same as the "real" version - first check for updates, then have a look at the sample projects - the issue may be in your upgraded projects (or not - maybe your install is damaged).
I'm also using the trial version RH 2017. (active since 5 days)
See example for "Azure Blue"
See example for "Indigo"
I guess this is problem relating to upgrading from version 11. The upgrade completed for all the projects without reporting any errors. Do you know if these extra settings can be added easily?
If you open one of the sample projects, can you see these layouts (& their controls)?
If not, then I would suspect your install is damaged in some way.
Each layout is often slightly different and may offer different settings. I know the Indigo layout changes that playing field dramatically. It is also a layout that was introduced in this version of RoboHelp. Additionally, I wouldn't be surprised to see some updates to this layout appear at some future point.
You may want to try opening the layouts gallery and checking to see if there is an update to Indigo.
Thanks very much for all your advice. I changed to the charcoal grey layout, and I found the settings I needed to set, and it looks the same as the Theme3_black layout that I imported from RH 11. All of the above problems seem to have been resolved using this layout, except for the following question regarding the parentdata.js file:
"The parentdata.js file for the above child project is different to the other child projects as it does not contain a reference to the child project. This setting appears to control whether a topic is highlighted in the TOC when you select it in the search results. I assume this file should have the same content for all of the child projects."
It would be very helpful to know what this file does. I could change it manually if required to ensure that the parent/child configuration continues to work OK.