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Re: RH2019 - Multi-level list missed in the css-editor

Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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Hi Peter and Amitoj:  Was the multi level list issue above ever resolved? We use multi level lists extensively and they work fine in RH 2017, but when I upgraded to RH 2019 Classic and output to Responsive HTML 5 the formatting is off. I can't figure out how to resolve it in the code editor. The style sheet applies fine in RH 2017 and also in webhelp outputs and looks fine in the topic Preview. 

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Adobe Community Professional ,
Dec 12, 2019 Dec 12, 2019

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I branched you off from the thread you originally posted on (https://community.adobe.com/t5/robohelp/rh2019-multi-level-list-missed-in-the-css-editor/td-p/100874...) because that one was focused on the New UI in RH2019 and you're working with Classic. Have you applied all the updates and tried regenerating again?

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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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Thanks so much Jeff for responding. Yes, I have the most recent update (14.0.9) and I tried regenerating but same results. 
I've exhausted my efforts/abilities in trying to fix this via the editor. I would appreciate your help very much.
I tried uploading screen shots (.jpgs) but they were removed when I attempted to post. I would be happy to email them to you.
Beth Gerber

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Adobe Community Professional ,
Dec 12, 2019 Dec 12, 2019

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Couldn't add screenshots? Hmm, let's see if that's busted again.

test:

usedit.JPG

 

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Adobe Community Professional ,
Dec 12, 2019 Dec 12, 2019

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Ok, seems to be working now - use the web interface and the little "Insert Photos" icon on the toolbar. Also, since you're up to date, try creating a new test project in RH2019 and see if the "effect" is still busted (that will rule out a conversion issue at play here).

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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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The screen shots uploaded fine this time.  Yes I did create a test project and the results were the same.  The screen shots are from the test project.

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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

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MultilevelListRH2019ClassicinEditor.jpgThMultilevelListRH2019ClassicinResponsiveHTML5Output.jpg

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Adobe Community Professional ,
Dec 12, 2019 Dec 12, 2019

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Hmm, sounds like there's still an issue - I'd suggest contacting: 

Amitoj Singh

Email: amisingh@adobe.com

Send him your test project and a reference to both threads.

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Adobe Community Professional ,
Dec 13, 2019 Dec 13, 2019

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Create a simple 2017 project with a topic showing the problem and describing what it should look like. Send that to me as per the Contact page on my site.

 

I will take a look but it will not be until next week.


www.grainge.org

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Adobe Community Professional ,
Dec 14, 2019 Dec 14, 2019

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Beth - Looking at the project you sent, I see the same in both 2017 and 2019. The first line is a single line but if I reduce the window width it starts to wrap OK, second line aligns with the first.

 

Please describe the problem and how I get to see it.


www.grainge.org

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Adobe Community Professional ,
Dec 14, 2019 Dec 14, 2019

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Ah! The problem is in the generated output. OK I will take a look.


www.grainge.org

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Adobe Community Professional ,
Dec 14, 2019 Dec 14, 2019

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I see the problem in what you generated but when I generate the second line aligns with the first. The only issue I am seeing is that in Firefox the first bullet becomes a Section character. § That I fixed by simply selecting a different bullet in the CSS.

 

I tried with both 2017 and 2019. The same in both and Chrome and Edge were also OK.

 

Have you looked at this on more than one machine and in more than one browser?


www.grainge.org

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019

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Thanks for taking a look Peter. I have tried outputing Responsive HTML5 from RH 2019 Classic on two machines, and regardless of the browser, the multi level list does not format correctly in this layout. It appears fine in the editor Preview and webhelp in 2019 Classic.  It works fine in RH2017 (all outputs and browsers). The list has a hanging indent and the spacing between the bullet and text is off when Responsive HTML5 is generated.  I will share with you the email string I have now with Adobe.

 

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