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Are there any known issues when trying to generate word output in RH 2020 New UI from projects that have been upgraded from RH 2019 New UI ? I have two seperate RH 2020 projects that I upgraded from RH 2019 that I cant seem to generate word output for. One just has the "starting generation message" for ages and nothing else happens and one starts the generation and merges all the files and then just fails to generate.
I am able to produce word output from a new project created in RH 2020.
See the About RoboHelp sample project for changes to the TOC in 2020. I don't think it should give you a problem but check in case.
Try generating a Word output from that project to see if that works or gives the same problem.
There is a known issue with Starting Generation. Simply close the project and open it again.