RH2019 Classic - JavaHelp Not Working

[meKarla]

We recently upgraded to "Adobe RoboHelp Classic 2019 (14.0.9.004)." I've been using RoboHelp to generate JavaHelp since forever, but this one doesn't want to recognize the JDK folder. (Yes, I updated the version of Java in the Environment Variables and the registry, but still a no go.) Then I saw in a Google search:

"JavaHelp can only be created from Classic version of RoboHelp. It is not supported in RoboHelp 2019."

So does that mean it *is* supported in "Classic 2019" or not?

[Jeff_Coatsworth]

I moved you into your own thread. The answer is Yes, it's supposed to still be supported in RH2019 Classic, but not in the new UI version.

[meKarla]

Do your specs require (or not work with) any specific JDK/JREs?

[Jeff_Coatsworth]

Sorry, I have no idea - it's a format that didn't have very many users, so I can't tell you much about it. Did you check Peter Grainge's site for any updates on JavaHelp? You might also shoot an e-mail at the RH folks via tcssup@adobe.com.

[Peter Grainge]

You posted Do your specs require (or not work with) any specific JDK/JREs? 

This is mostly a user to user forum. I don't have any version information so follow Jeff's suggestion and contact Adobe. techcomm@adobe.com. I think there are two Ms rather than one.