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Robohelp 2015 Responsive HTML 5 layouts and Google Analytics

Explorer ,
Jul 24, 2016 Jul 24, 2016

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I have Robohelp 2015 and produce output using Responsive HTML5. I'd also like to get detailed page views from google analytics. Has anyone successfully achieved this? At the moment google analytics reports all views as a single page index.htm with a single page title.

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Community Expert ,
Jul 25, 2016 Jul 25, 2016

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Did you put the GA code into each topic by applying it to a Master Page associated with each topic?

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Explorer ,
Jul 25, 2016 Jul 25, 2016

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No, I added it to the Topic.slp file outside of Robohelp. The code does work and is on every help file page, but I can't get it to report on the topic title of each page. All of the pages appear as Index.htm.

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Community Expert ,
Jul 25, 2016 Jul 25, 2016

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From what I’ve read, I think it has to reside inside each topic – see http://iconlogic.blogs.com/weblog/2016/06/adobe-robohelp-adding-google-analytics-to-topics.html & this thread - https://forums.adobe.com/thread/441008

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Explorer ,
Aug 01, 2016 Aug 01, 2016

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According to these threads, adding it to the topic.slp file will work even better: https://forums.adobe.com/thread/1997286

and Google analytics and HTML5 outputs

The code does appear on every page but its not reporting to google analytics as separate pages being visited.

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Community Expert ,
Aug 01, 2016 Aug 01, 2016

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In your first link, post 6 by Willam indicates that you need to use the master page method for Responsive output, as iframes are used and the code thus isn't in each topic.

I don't know if using the master page method will get tracking on search results for no-hit search terms (as I outlined in the second link) as I'm not currently using Responsive output, but this may not be important for your situation.

You could try using both the screen layout and master page methods together, but I'm not sure what effect that would have on your analytics (it might skew the results with duplicates for example).

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Community Beginner ,
Jan 30, 2019 Jan 30, 2019

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Hi Amebr,

regarding the search terms, did you ever happen to figure out how to get GA to track site searches? I tried following Willam's links and have succeeded in creating a custom search engine, linking it with GA etc. but still can't get any luck on responsive output. is it because it is a responsive output?

were you able to get it to work in a different output?

John

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Community Expert ,
Jan 30, 2019 Jan 30, 2019

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