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Converting projects from Robohelp 10 to 2017. Discovered using this type of URL eg: X:/helpfolder/startpage.htm#path/target_topic_1.htm (reference to this info http://www.grainge.org/pages/authoring/calling_webhelp/using_urls.htm ) does not work properly in IE 11 but does in Google Chrome.
In IE 11, the full topic page displays with the Show link - but without the TOC/Search panes. The Show link returns the default home page along with the TOC/Search pane - not the topic page.
Any help out there would be appreciated.
You've applied all the RH2017 patches and regenerated?
Yes, I have applied all the updates and regenerated.
I'd suggest contacting Adobe Support - IE may have tightened up their security settings again.
Thanks, I will contact Adobe - thought I would find a quick answer on the forum Thanks for your quick responses!
I will let you know. Just back from vacation today and will contact Adobe about this.
Egh? That fix is for RoboHelp 10 and you indicated you had upgraded to 2017.
It worked after I copied over the .js files. Although, now that I think about this, maybe something changed in our corporate environment over the past week...they sneak in changes! I will check with our folks here to see what I can find out.
Hi Peter, I was able to test and determined that replacing the .js files did resolve the issue (RoboHelp 2017). I opened previous webhelp output that was generated prior to the .js fix, in IE 11, and the problem still exists.
The .js files were replaced in the install files: <RHnstallFolder>\RoboHTML\WebHelp5Ext\template_stock> here