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Hello,
We had to delete entirely Robohelp and to reinstall it. We deleted it from the Creative Commons window by pressing the Desintall button. Now, RoboScreen Capture doesn’t work at all. A window displaying Error in launching RoboScreen Capture appears.
What can I do to fix this?
Thanks.
Hi there
Likely it is still there and will still work. It's just a matter of finding the darn thing.
If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.
And if you go up one folder level, you should see a folder named RoboScreenCapture.
Inside that folder you should find the file named RoboScreenCapture.exe
Cheers... Rick
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Egh?
Creative Commons window?
Guessing this is linked to your other post.
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Hi there
Likely it is still there and will still work. It's just a matter of finding the darn thing.
If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.
And if you go up one folder level, you should see a folder named RoboScreenCapture.
Inside that folder you should find the file named RoboScreenCapture.exe
Cheers... Rick
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Hi
I'd just like to add, the same thing happened to me recently. After re-installing Robohelp 2017 and experiencing the same problem, I installed updates and after re-starting RoboHelp, RoboScreen Capture worked just fine 🙂