The TOC topic when cliclked on left pane, doesn't display the content on the right pane.

Community Beginner ,
Dec 11, 2017 Dec 11, 2017

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Hello All,

I have created three topics with sub topics in my TOC as shown below, but when i am clicking on the 3rd Book named as Third Party licenses then on the right pane no content specific to that topic  is displayed on the page. The right side page shows only some drop down links and no content.

The image for the same is shown below.

Please help to resolve the issue.

Regards,

Richa

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LEGEND ,
Dec 11, 2017 Dec 11, 2017

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Hi there

If you click your mouse in that blank white area and drag toward the bottom, does anything appear?

The thought being that perhaps the information is actually there, but some attribute is rendering the text invisible.

Cheers... Rick

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Community Beginner ,
Dec 11, 2017 Dec 11, 2017

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Hi there,

Nothing is happening in it.

Regards,

Richa

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LEGEND ,
Dec 11, 2017 Dec 11, 2017

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Try right-clicking and choosing to view source.

Screen capture what you see when you do that and share it here.

Cheers... Rick

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Community Beginner ,
Dec 11, 2017 Dec 11, 2017

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Hi there,

The following code appears in the view source:

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<html>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">

<meta http-equiv="Content-Language" content="en-US">

<meta name="generator" content="Adobe RoboHelp 2017">

<title>FinnAxia Third Party Jars and Framework</title>

<link rel="StyleSheet" href="Project_Custom.css" type="text/css">

<link rel="StyleSheet" href="Project_Custom.css" type="text/css">

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if(n != -1)

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document.location.href = strUrl.substring(0, n);

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if(bc == 6) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Conventions</p>";

if(bc == 5) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Related Documents</p>";

if(bc == 4) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Organization of the Guide</p>";

if(bc == 3) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Documentation Accessibility</p>";

if(bc == 2) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Audience</p>";

if(bc == 1) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> > Preface</p>";

if(bc == 0) strUrl = "<p style=\"text-align:right\"> <a href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> > FinnAxia Third Party (Jars and Framework) Attribution document</p>";

</script><script type="text/javascript" language="javascript">var strHref = document.location.href;

var bc1=0;

var n1 = strHref.toLowerCase().indexOf("642b3b9347ca42c9b00b820c00c373fa=");

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</head>

<body><script type="text/javascript" language="javascript">document.write(strUrl)</script>

<script type="text/javascript" src="ehlpdhtm.js" language="JavaScript1.2"></script>

<div style="width:100%;" id="header" class="hcp1">

<table style="border-right: Solid 1px #c0c0c0; border-bottom: solid 1px #c0c0c0;

border-radius: 15px; left: 0px; top: 0px; margin-bottom: 12px;"

cellspacing="6" width="100%" bgcolor="#EFEFF7">

<col style="width: 100%;">

<tr class="t1st">

<td>

   <p style="text-align: left;"><span class="hcp2"><img src="Images/Common/FinnAxia%20Logo.jpg" alt="" style="border: none;

margin-left: 0px; margin-right: 0px; margin-top: 0px; margin-bottom: 0px;" width="180" height="47" border="0"><br>

</span><span class="hcp2"><b>FinnAxia<sup

style="font-size: 10pt;">TM</sup> Financial Banking Third

Party Licenses and Notices Release 5.0, December 2017</b></span>

<script type="text/javascript" language="JavaScript1.2" style="x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: Online, Online; x-condition: WebOnly, WebOnly; x-condition: Online, Online;">var min = 0.9;

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function zoomOut() {

if (size>=min){

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document.body.style.fontSize = size + "em";

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</tr>

</table>

</div>

<table style="left:0px;" cellspacing="3" width="100%" bgcolor="#EFEFF7" class="hcp3">

<col style="width: 100%;">

<tr class="t1st">

<td><script type="text/javascript" language="javascript">

if(bc1 == 6)

document.write("<p style=\"text-align:left; background: #efeff7;font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\"><a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> &gt; <a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> &gt; Conventions</p>");

if(bc1 == 5)

document.write("<p style=\"text-align:left; background: #efeff7;font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\"><a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> &gt; <a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> &gt; Related Documents</p>");

if(bc1 == 4)

document.write("<p style=\"text-align:left; background: #efeff7;font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\"><a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> &gt; <a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> &gt; Organization of the Guide</p>");

if(bc1 == 3)

document.write("<p style=\"text-align:left; background: #efeff7;font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\"><a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> &gt; <a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> &gt; Documentation Accessibility</p>");

if(bc1 == 2)

document.write("<p style=\"text-align:left; background: #efeff7;font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\"><a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">Home</a> &gt; <a style=\"font-family:Verdana;font-size:8.5pt;font-weight: normal;font-style: normal;text-decoration: none;\" href=\"FinnAxia_Third_Party_Jars_and_Framework.htm\">FinnAxia Third Party (Jars and Framework) Attribution document</a> &gt; Audience</p>");

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<h2><span class="hcp4">FinnAxia</span><sup><span

style="font-size: 120%;">TM</span><span class="hcp5"> </span></sup>Third

Party (Jars and Framework) Attribution document</h2>

<h3 class="hcp6"><a name="Preface642b3b9347ca42c9b00b820c00c373fa=1"></a><a name="Preface"></a>Preface</h3>

<p style="font-family: Calibri, sans-serif;">The Licensing Guide provides

the complete list of third-party licenses used by FinnAxia<sup><span class="hcp5">TM

</span></sup>to provide attribution (&quot;Third Party Programs&quot;).

Some of the Third Party Licenses are available under open source or as

free. It provides the complete information of the Framework, technologies

and standards being used along with their licenses and versions. It does

not cover the features and functionality of the products. The License

Agreement accompanying the Licensing software does not alter the rights

and or the obligations that are present under the source or the free software

licenses. <span class="hcp7">This document contains the proprietary

notices for the Third Party licenses, where applicable. The following

copyright statements and </span><span class="hcp4">licenses

apply to various open source software </span><span class="hcp7">components

(or portions thereof) that are distributed with the Licensed Software.</span></p>

<p class="hcp8">&#160;</p>

<p class="hcp8">If

you have any questions about your licensing needs, please contact the

responsible FinnAxia<sup><span class="hcp5">TM</span> </sup>representative

or contact the License Management Services representative.</p>

<p class="hcp8">&#160;</p>

<p class="hcp8">This

preface contains the following topics:</p>

<p class="hcp8">&#160;</p>

<ul style="list-style: disc; font-size: 100%;">

<li class="hcp9"><p class="hcp10"><a

href="#Audience">Audience</a></p></li>

<li class="hcp9"><p class="hcp10"><a

href="#Documentation_Accessibility">Documentation Accessibility</a></p></li>

<li class="hcp9"><p class="hcp10"><a

href="#Organization_of_the_Guide">Organization of the Guide</a></p></li>

<li class="hcp9"><p class="hcp10"><a

href="#Related_Documents">Related Documents</a></p></li>

<li class="hcp9"><p class="hcp10"><a

href="#Conventions">Conventions</a></p></li>

</ul>

<h3 class="hcp6"><a name="Audience642b3b9347ca42c9b00b820c00c373fa=2"></a><a name="Audience"></a>Audience</h3>

<p class="hcp8">This

guide is intended for all purchasers and users of &#160;FinnAxia<sup><span class="hcp5">TM</span> </sup>and its associated components.</p>

<h3 class="hcp6"><a name="Documentation_Accessibility642b3b9347ca42c9b00b820c00c373fa=3"></a><a name="Documentation_Accessibility"></a>Documentation

Accessibility</h3>

<p class="hcp8">For

information about FinnAxia<sup><span class="hcp5">TM</span>

</sup>commitment to accessibility, visit the Nucleus Software Exports

Limited accessibility website at:</p>

<p class="hcp8">&#160;</p>

<p class="hcp8"><a

href="http://www.nucleussoftware.com/insights" target="_blank">http://www.nucleussoftware.com/insights</a></p>

<p class="hcp8">&#160;</p>

<p class="hcp8">Access

to FinnAxia<sup><span class="hcp5">TM</span> </sup>Support:</p>

<p class="hcp8"><br>

FinnAxia<sup><span class="hcp5">TM</span> </sup>customers have

access to electronic support for information, visit:</p>

<p class="hcp8">&#160;</p>

<p class="hcp8"><a

href="http://www.nucleussoftware.com/services/managed-infrastructure-services/24x7-help-desk"

target="_blank">http://www.nucleussoftware.com/services/managed-infrastructure-services/24x7-help-desk</a></p>

<h3 class="hcp6"><a name="Organization_of_the_Guide642b3b9347ca42c9b00b820c00c373fa=4"></a><a name="Organization_of_the_Guide"></a><span class="hcp4">Organization of the Guide</span></h3>

<p class="hcp8">This

document contains:</p>

<p class="hcp8">&#160;</p>

<p class="hcp8"><a

href="Overview.htm">1, &quot;Overview&quot;</a></p>

<p class="hcp8">This

chapter provides an overview of &#160;FinnAxia<sup><span class="hcp5">TM</span>

</sup>and third-party licenses.</p>

<p class="hcp8">&#160;</p>

<p class="hcp8"><a

href="Third_Party_Licenses.htm#Third_Party_Licenses">2, &quot;Third-Party

Licenses&quot;</a></p>

<p class="hcp8">This

chapter covers the licensing and copyright information of third-party

products including the frameworks and version included in &#160;FinnAxia<sup class="hcp11">TM</sup>.</p>

<h3 class="hcp6"><a name="Related_Documents642b3b9347ca42c9b00b820c00c373fa=5"></a><a name="Related_Documents"></a><span class="hcp4">Related

Documents</span></h3>

<p class="hcp8">For

more information, see the following documentation:</p>

<p class="hcp8">&#160;</p>

<p class="hcp8">1.

FinnAxia<sup class="hcp11">TM </sup>Legal Notices and Policies

June 2017, Release 4.5.</p>

<h3 style="font-size: 100%; font-family: Calibri, sans-serif;"><a name="Conventions642b3b9347ca42c9b00b820c00c373fa=6"></a><a name="Conventions"></a>Conventions</h3>

<p class="hcp8">The

following text conventions are used in this document:</p>

<p class="hcp8">&#160;</p>

<table class="DataTable" style="border-collapse: separate; border-collapse: separate;" cellspacing="3px" width="100%" border="1">

<col style="width: 50%;">

<col style="width: 50%;">

<tr class="t1st">

<td><p class="hcp12">Convention</p></td>

<td><p class="hcp12">Meaning</p></td>

</tr>

<tr class="t2Row">

<td><p class="hcp8"><span style="font-weight: bold;">boldface</span>

</p>

<p class="hcp8">&#160;</p></td>

<td><p class="hcp8">Boldface type indicates graphical

user interface elements associated</p>

<p class="hcp8">with

an action, or terms defined in text or the glossary.</p></td>

</tr>

<tr class="t3Row">

<td><p class="hcp8"><span style="font-style: italic;">italic</span>

</p>

<p class="hcp8">&#160;</p></td>

<td><p class="hcp8">Italic type indicates book titles,

emphasis, or placeholder variables for which you supply particular

values.</p></td>

</tr>

<tr class="t4Row">

<td><p class="hcp8">Calibri (body)</p></td>

<td><p class="hcp8">Calibri type indicates text within

a paragraph, URLs, code</p>

<p class="hcp8">in

examples, text that appears on the screen, or text that you enter.</p></td>

</tr>

</table>

<p class="hcp8">&#160;</p>

<p style="font-style: italic; font-size: 100%;">&#160;</p>

<p style="font-size: 100%;">&#160;</p>

<hr style="margin-top: 8px; color: #000066; background-color: #000066;" size="1" align="center">

<div style="width:100%;" id="footer" class="hcp1">

<div width="100%" align="right">

<table class="FloatTable" cellspacing="0px" width="10%">

<col style="width: 100%;">

<tr>

<td style="vertical-align: middle;"><a

class="toplink" href="#">&#160;<span

style="font-weight: bold; font-size: 18pt;"><sub>^ &#160;&#160;</sub></span><span

style="font-weight: bold; font-size: 9pt;">Top of Page</span></a></td>

</tr>

<tr>

<td>

   <p style="font-size: 10pt; font-weight: bold; text-align: center;">Adjust

Text Size</p>

   <p class="hcp13"><a

onclick="zoomOut()"><img src="Decrease_font.png" onmouseover="this.src='Decrease_font_hover.png'" onmouseout="this.src='Decrease_font.png'" title="Decrease Font Size" alt="" border="0" class="hcp14"></a><a

onclick="zoomIn()"><img src="Increase_font.png" onmouseover="this.src='Increase_font_hover.png'" onmouseout="this.src='Increase_font.png'" title="Increase Font Size" alt="" border="0" class="hcp14"></a></p></td>

</tr>

</table>

</div>

<table style="left:0px;" cellspacing="3" width="100%" bgcolor="#EFEFF7" class="hcp3">

<col style="width: 100%;">

<tr class="t1st">

<td>

   <p class="hcp13"><span style="color: rgb(34, 34, 34);

font-family: Tahoma, sans-serif;

font-size: 9.39px;

float: none; display: inline ! important ;

orphans: 2; widows: 2;

background-color: #ffffff;

font-variant-ligatures: normal;

font-variant-caps: normal;

-webkit-text-stroke-width: 0px;

text-decoration-style: initial;

text-decoration-color: initial;">Copyright&#160;©&#160;2017,&#160;Nucleus

Software Exports Limited.&#160;All&#160;rights&#160;reserved.|

12/17</span></p></td>

</tr>

</table>

</div>

</body>

</html>

Regards,

Richa

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LEGEND ,
Dec 11, 2017 Dec 11, 2017

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It would appear that as I suspected, the information *IS* present, but for some reason isn't being presented.

I think I'd start by simply removing the CSS reference, generate and see if the information shows. I'm guessing it will.

At that point you need to begin looking more closely at the CSS rules.

Cheers... Rick

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Community Beginner ,
Dec 11, 2017 Dec 11, 2017

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Hi there,

please let me know the process to do that, as if i am doing it, but still the file page is blinking.

Regards,

Richa Arora

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Community Beginner ,
Dec 13, 2017 Dec 13, 2017

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Hi Rick,

I tried the method that you have told above, but still i am facing the same issue.

And the issue is only with the third page

14FDE0C9-B254-49ED-A265-881D12833554.GIF

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LEGEND ,
Dec 13, 2017 Dec 13, 2017

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Hi there

The video linked below will show you how to change the CSS. Give that a shot and report back.

https://youtu.be/0-mCwhWC0o8

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Community Beginner ,
Dec 14, 2017 Dec 14, 2017

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Hi thers,

i have done the same but still the same issue.

Also, i have tried troubleshooting the same as mentioned in these scenarios:

1. I first de-linked the Page with the specific topic in TOC and linked other topic of TOC with that page, but still the same issue, this means there are issues in page itself, but i don't know how to resolve it.

2. i also created a new topic and project and tried to copy the previous project data but still the same issue persists.

Regards,

Richa Arora

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LEGEND ,
Dec 14, 2017 Dec 14, 2017

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What application was used to create this page? I ask, because there is a lot of code in the page that is likely the culprit with this. Code that RoboHelp would not have added.

It could very well be that you need to re-create this topic using RoboHelp and some careful copying and pasting.

Cheers... Rick

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Adobe Community Professional ,
Dec 15, 2017 Dec 15, 2017

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Is this issue with Chrome only? If so, see Re: ToC books not opening in Chrome


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Community Beginner ,
Dec 15, 2017 Dec 15, 2017

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Yes Rick,

I think i have to create a new topic by removing links as robohelp internally saves the link and later creates issue.

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