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Misleading title of a JPEG image that was advertised as Vector image

Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I purchased a stock image with one of my credits but it was clearly advertised as a vector file and was in reality a JPEG.
This is the id : 519668788
I've downloaded other assets from this artist and they were all Illustrator vector files so this was clearly misleading.
The description says : Transport icon set with editable stroke and white background. Thin line style of bus, car, truck and train stock vector.
What can I do?

Thank you!

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correct answers 1 Pinned Reply

Adobe Employee , Apr 22, 2024 Apr 22, 2024

Hello @carolineb23036079I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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Perhaps @Contributor1 can have a look at this asset and let you know.

 

Jill C., Forum Volunteer

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hello @carolineb23036079I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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