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Wrong Image File is in Adobe Stock

Community Beginner ,
Jan 31, 2023 Jan 31, 2023

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Hello,

I licensed an image and the file associated with it is incorrect:
https://stock.adobe.com/images/circuit-block/39294475

Thank you!

Bug Unresolved
TOPICS
Asset Quality , Download

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5 Comments
Community Expert ,
Feb 01, 2023 Feb 01, 2023

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@Contributor1 ? 

 

@erickjgil ,

Contributor1 may be helpfull here! You will, however, need to look for a different asset, as there is no way to get you the correct asset to the preview!

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

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Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

mismatch 39294475.PNG

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New Here ,
Nov 01, 2023 Nov 01, 2023

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Hi there,

 

I just purchased a vector file 427962943 and it downloaded a completely different image. Can you sort this and refund the money please?

 

Thanks

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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I think @Contributor1  can look into this for you.

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Adobe Employee ,
Nov 01, 2023 Nov 01, 2023

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LATEST

Hello @designs6169974, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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