Account validation issue

[Bolakaretstudio]

Hello! Please help me!

"Account validation issue"

Your account has a validation status issue. You should Contact us."

I was registering at adobe stock as a contributor for 7th month, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

"Account validation issue. Your account has a validation status issue. You should Contact us."

What is this, what is the problem, please help me,

My earnings cannot be taken. I thought this was too cruel. No warning in any form of email. And I don't know what I did wrong.

I am waiting for your anwser!

Many thanks,

[christian5E86]

Hi @Bolakaretstudio, they solve your problem? I have the same issue, how long it takes for give a response? thank you

[Bolakaretstudio]

Not yet found a solution. My earning cannot be taken. It should be the right of every contributor. The response was also very unclear. It is a shame that the system is not wise enough to unilaterally decide on accounts.

[christian5E86]

Yes, this is very strange, some people need to work and get some profits but I see a lot of people blocked at the moment when request the withdrawal, I thought adobe was a friendly community but I don't see a way to work with them.

[MatHayward]

The issues with your account cannot be discussed in a public form. Send an email to contributor-support@adobe.com for information.

regards,

Mat Hayward 

[Bolakaretstudio]

I sent an email but it didn't solve the problem.