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Adobe Contributor upload page bug issue

New Here ,
Dec 09, 2019 Dec 09, 2019

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Hi, I have been trying to access my upload page , but the loading goes in a loop, does not let me click on anything . It has been going on since yesterday, is anyone having the same issue? Who can I contact to report this problem? Thanking you in advance 

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Contributors, Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Dec 10, 2019 Dec 10, 2019
1. I would try first clearing the browser cache, closing all browser windows and then trying to log back in after that. 2. If that doesn't work I would try another browser (e.g. Firefox) 3. If still no luck I would try resetting your password and see if that fixes it.

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Adobe Employee ,
Dec 10, 2019 Dec 10, 2019

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1. I would try first clearing the browser cache, closing all browser windows and then trying to log back in after that.
2. If that doesn't work I would try another browser (e.g. Firefox)
3. If still no luck I would try resetting your password and see if that fixes it.

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New Here ,
Dec 10, 2019 Dec 10, 2019

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I tried 1 and 2 did not work. For 3 I had to go to adobe.com since the
contributor page does not respond at all. On adobe. Com interestingly
enough I got prompted straught away to reset my password which I did. Now,
coming back to the contributor page it is working even though I haven't
been asked to log in with my new password... strange but anyway thank you
so much for your help it is much appreciated!

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