Color changing problem on Adobe stock

New Here ,
Dec 14, 2019 Dec 14, 2019

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When I upload .ai file to Adobe stock, the color of image on website of Adobe Stock was changed more vividly. This problem happened even I used web-safe-color.

The picture is one sample of differences of color. The left is .ai file which I upload to Adobe Stock, the center is downloaded preview from Adobe Stock and the right is the original color of .jpeg file,t

This problem has happened even I set the color setting Adobe RGB or RGBs, and using only web-safe color.

Could you kindly help to solve this problem?

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Adobe Community Professional , Dec 20, 2019 Dec 20, 2019
Hi figfigfinfin, Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result. Best wishes JG

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Adobe Community Professional ,
Dec 20, 2019 Dec 20, 2019

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Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG

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