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Files are approved but not appeared in search

New Here ,
Mar 10, 2021 Mar 10, 2021

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I uploaded files and they are approved but even after 24 hours, they are not appearing in search?

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Adobe Community Professional , Mar 11, 2021 Mar 11, 2021
@Ömer5FE0 wrote: No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.
And you are really sure they did get approved? That's probably a case for the contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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Are they visible in your public portfolio?

https://contributor.stock.adobe.com/account :

 
 

2021-03-11_15-07-09.png

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 11, 2021 Mar 11, 2021

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No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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@Ömer5FE0 wrote:

No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.


And you are really sure they did get approved?

That's probably a case for the contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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