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Free Creative Cloud Subscription not received

Explorer ,
Jan 18, 2020 Jan 18, 2020

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Hello, 
I achieved over 300 video uploads back before December of last year, and have not received my code for my free Creative Cloud subscription. My acceptance rate is well over 50%. I was told it would take 4-6 weeks. We're at 6 weeks, and I still haven't received it. I did check my SPAM folder. Nothing there. Please advise.

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Adobe Community Professional , Jan 19, 2020 Jan 19, 2020
Hi Carlin, Sorry to hear about your activation code experience. Please contact Adobe about the matter using the "Contact us" at the bottom of your contributor page. Best wishes JG

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Adobe Community Professional ,
Jan 19, 2020 Jan 19, 2020

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Hi Carlin,

Sorry to hear about your activation code experience. Please contact Adobe about the matter using the "Contact us" at the bottom of your contributor page.

Best wishes

JG

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