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FTP upload of videos doesnt work!?

New Here ,
Nov 04, 2020 Nov 04, 2020

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Im getting an Erroro and files are not transferred. See attached screenshot. I'm running on the latest Filezilla. How can this be solved? 

Picture1.png

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New Here ,
Nov 04, 2020 Nov 04, 2020

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Some of my files get through to the website but at the same time duplicates are being created on the portal.!?

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Community Expert ,
Nov 05, 2020 Nov 05, 2020

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Still having the problem? It may well be a temporary situation!

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Nov 07, 2020 Nov 07, 2020

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Hi @mathiasa46705117 

Let us know if and when your issue is resolved.

Best wishes

JG

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Community Expert ,
Nov 05, 2020 Nov 05, 2020

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Hi @mathiasa46705117 ,

Filezilla seem to be having a problem. I tried it a few weeks back and could get nothing up. I suggest you try WinSCP,. It works well with me.

 

Best wishes

JG

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Community Expert ,
Nov 05, 2020 Nov 05, 2020

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I'll ask an Adobe staff member to check on the status.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 04, 2020 Nov 04, 2020

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I have the same issue. Any idea how this can be solved

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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No need to duplicate posts.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

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Updated to the latest version of FileZilla and not seeing any issues, possibly give that a try if it's still not working.
(v 3.51.0)

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New Here ,
Nov 11, 2020 Nov 11, 2020

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Still the same issue with latest version of Filezilla. Some files get through, some get duplicates and some fail. Most frustrating experience to try to upload videos to Adobe Stock!

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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Did you try another FTP client:  Cute, Smart, Transmit, Core, Cyberduck, etc...

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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It would appear @mathiasa46705117 has a preference for Filezilla and do not care to change. I did suggest "WINSCP" ( https://community.adobe.com/t5/stock-contributors/ftp-upload-of-videos-doesnt-work/m-p/11570865#M254...) in the outset. That suggestion was based on the fact that I too had a problem with Filezilla, but none with WINSCP. That suggestion seem not to be taken up. 

Regards

JG

 

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