Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Image was not accepted due to technical issues

Community Beginner ,
Dec 18, 2020 Dec 18, 2020

Copy link to clipboard

Copied

I would like to know the problem with my picture submitted - technical issues are not really a helpful description. 

TOPICS
General

Views

228

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Community Professional , Dec 19, 2020 Dec 19, 2020
Hello, Maybe the reviewers were thinking about the white balance. It is a bit on the magenta side. The exposure could also be increased a bit, and the highlights reduce. E.g.

Likes

Translate

Translate
LEGEND , Dec 20, 2020 Dec 20, 2020
Many unique pictures are useless for stock, and the fact that there is no chance to get a different one is irrelevant. This is especially true of the natural world. If you had the only picture of a unique animal species, and the composition and focus weren't perfect, it would be rejected. To complain is to miss the point: Stock is NOT a gallery, a competition, or a specialist photo library. Stock is a general offering of high quality photos for use in design. When an Adobe customer sees "problem...

Likes

Translate

Translate
Adobe Community Professional ,
Dec 18, 2020 Dec 18, 2020

Copy link to clipboard

Copied

Hello,

Use the picture icon to include in the post.

Inked{FFA88D77-9EAA-4BDF-AF25-05ACEB4257E3}_LI.jpg

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 18, 2020 Dec 18, 2020

Copy link to clipboard

Copied

20180122135331A99M A9905824_2560.jpg

the file is reduced to 2560x1708

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 18, 2020 Dec 18, 2020

Copy link to clipboard

Copied

Among other things, it's way too dark.  And underexposed images tend to have other technical problems that must also be dealt with such as white balance, artifacts and noise.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 19, 2020 Dec 19, 2020

Copy link to clipboard

Copied

Hi Nancy,

thank You for you explanations.

I'm very consternated although the picture was in various exhibitons and had a excellent review - also online. It's likeley that Photographs way up in the North in January have less light then elsewhere ... it was also taken at noon at about minus 32°C. So it shares some mystic, realistic spirit. And last but not least it was not manipulated in Photoshop or elsewhere - maybe thats a major point, and I don't like manipulated pictures.

Sorry that this is nothing that Adobe wants ...

Best regards,

Francesco

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 19, 2020 Dec 19, 2020

Copy link to clipboard

Copied

Hi @Francesco16B8,

#1 I don't work for Adobe.  Like most people here, I'm a product user and unpaid forum volunteer.

 

#2 I don't care how many awards you've received or that the shot was taken at  -32°C, etc... as that's irrelevant to this discussion. 

 

#3 Adobe Stock customers expect perfection.  They want high quality, edited images for use in million dollar print or digital ad campaigns. This image won't sell in its present state.  I think that's why the Stock reviewers rejected it for technical reasons.  It's not personal, it's business.  Adobe Stock wants to sell images. 

 

#4 With some slight adjustments in Photoshop, I think this photo would be an excellent addition to your Stock portfolio.

❄   ☃   ❄

Good Luck & Happy Holidays!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

Many unique pictures are useless for stock, and the fact that there is no chance to get a different one is irrelevant. This is especially true of the natural world. If you had the only picture of a unique animal species, and the composition and focus weren't perfect, it would be rejected. To complain is to miss the point: Stock is NOT a gallery, a competition, or a specialist photo library. Stock is a general offering of high quality photos for use in design. When an Adobe customer sees "problems" with focus, composition, colour balance or anything else in the photo, they complain, and want a refund. Adobe's reputation suffers. So your magnificent shot has no place in this world, as it stands.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 19, 2020 Dec 19, 2020

Copy link to clipboard

Copied

Hello,

Maybe the reviewers were thinking about the white balance. It is a bit on the magenta side. The exposure could also be increased a bit, and the highlights reduce.

E.g.

20180122135331A99M A9905824_2560white balance.jpg

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

LATEST

It's a great picture and many social media like sites will get you many likes, points and comments. I agree with @ricky336 that there is a white balance problem. As for the exposure problem, any correction needs to be subtle. In the right upper corner there is a small darker patch that may be a sensor dust problem or a lens dust problem or simply a cloud not any more in the picture. I would patch that out.

I think it will be a great addition to Adobe stock.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines