Impossible to submit a photo or video

[marcb10255005]

Good afternoon

the message is "some modifications could not be registered, correct the the elements highlighted in red", but the only element in red is the photo itself, no clue to know what is wrong, keyword, format, etc..

Somebody can help ?

Thank you

MB

[MatHayward]

We will need more information to properly diagnose the issue. Can you send a screen shot showing the area highlighted in red?

-Mat

[marcb10255005]

Here is the screenshot. Thank you for help.

[MatHayward]

There could be a couple of issues here. First, try changing the language of the Contributor Portal to English. Since you have typed the keywords in English but have the site set to French, the system may not be recognizing any of your keywords.

Is there a category selected? I can't see it in the screen grab. Without one you may get the error message also.

Let me know,

Mat

[marcb10255005]

thank you, you are right, i will try and let you know.

[marcb10255005]

Hi Mat

Today i tried a new upload and it worked well without having change anything in computer configuration; Perhaps upload was not complete ?

Thank you for your help.

Marc Barbier