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MY COntributor Payment done Shown In account but not in paypal PLease help

New Here ,
Jun 10, 2020 Jun 10, 2020

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I had my first payment from adobe stock contributor. it is shown in account but not in paypal account please help

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Account management, Contributor critique, Contributors, Fotolia, Troubleshooting

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Adobe Community Professional ,
Jun 10, 2020 Jun 10, 2020

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Hi 

I am not sure I am understanding your question. However this is how it works. 

Once you request a payout the amount at the top right of your contributor page will zero. You will however not see the payment in your Paypal account immediately. It will take somewhere between one and two weeks for processing and transfer.

 

If however it has been more than two weeks since you made the request, then you will need to contact Adobe using the "Contact us" at the bottom of your contributor page. Account matters cannot be dealt with on the forums.

 

Best wishes

JG

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New Here ,
Jun 10, 2020 Jun 10, 2020

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in payout history it is showing payment done..


My question is :- how much time after payment done to transfer in to paypal
account

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Adobe Community Professional ,
Jun 10, 2020 Jun 10, 2020

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Hi, 

Yes, it will show "payment done", but as I said earlier "it will take somewhere between one and two weeks for processing and transfer" to complete. When you made the request a time period did pop-up within which time the payout should be at Paypal. My experience is that the payment is done within the time specified. 

 

There is nothing further we contributors can give you about specifics of your account from the forum. For more detailed information you will need to contact Adobe.

 

Regards

JG

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