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Need help with FTP

Community Beginner ,
Sep 19, 2018 Sep 19, 2018

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I downloaded FileZilla and put in the info needed, but it says the server doesn't support a secure connection. Whatever I upload will be "sent in the clear". Is this normal or am I doing something wrong?

Thanks for any help.

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correct answers 1 Correct answer

Engaged , Sep 22, 2018 Sep 22, 2018
HiDid you mean this message?:"Insecure server, it does not support FTP over TLS."This message indicates that the server is not secured by TLS (Transport Layer Security). However, the TLS backup method has become obsolete.Best regards,Mario

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Adobe Employee ,
Sep 19, 2018 Sep 19, 2018

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Moving to Adobe Stock Contributors and looping in MatHayward to help you with the issue.

Regards,

Twarita

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New Here ,
Nov 14, 2018 Nov 14, 2018

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Hello, just confirming if any of the Adobe Staff answered this question? Because the above ftp program FileZilla is actually the one program Adobe mention's to specifically use, when you click "learn more" under the load your files by ftp, and if you are uploading video you can Only use ftp or directly upload natively from Premiere.  Thank you.

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Adobe Community Professional ,
Nov 15, 2018 Nov 15, 2018

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Adobe staff did not respond to this up to now. It does not disturb me, however. It's more that the message is more frightening than dangerous.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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Yes, everything posted above is confirmed. Upload with confidence. The message is offputting but cannot be avoided as far as I know.

-Mat

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Adobe Community Professional ,
Nov 27, 2018 Nov 27, 2018

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The message is generated by Filezilla and is correct in a sense that if you were uploading to a « standard » ftp server. As with Adobe you have special provisions, you have a special user name and password and you can only fill up Adobe’s disk space. I suppose that there is kind of « life » check of the data and types so no one would have an advantage in hijacking your connection.

And turn it the other way: may be a potential hijacker is a real good photographer and produces the killing photographs that sell exceptionally well, all that cash would go into your pocket, because you would be credited to be the author. ... I would really love a situation like that... 🙂

Who want’s to hijack my connection?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Sep 19, 2018 Sep 19, 2018

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There are different options to send your data in a secure way. Be sure to try them all. I must say that I never uploaded via FTP. But there should definitively some « s » function working. I’m very interested in what Mat says on this subject.

ABAMBO | Hard- and Software Engineer | Photographer

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Engaged ,
Sep 22, 2018 Sep 22, 2018

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Hi

Did you mean this message?:

"Insecure server, it does not support FTP over TLS."

This message indicates that the server is not secured by TLS (Transport Layer Security).

However, the TLS backup method has become obsolete.

Best regards,

Mario

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Community Beginner ,
Oct 01, 2018 Oct 01, 2018

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Thank you Mario. Does that mean it's ok to upload? I didn't want to do it if I was going to be put at risk somehow. (sorry-I'm not great with some of this stuff). I will try again and see if I can upload.

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Adobe Community Professional ,
Oct 02, 2018 Oct 02, 2018

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There is no risk. The only minimal risk is that someone would listen your traffic and then upload data to your Adobe stock account. As the uploaded data gets immediately transferred to some private area, this would not show any advantage to a potential hijacker.

Also there is no possibility that someone could enter your computer because of connecting to Adobe stock.


So feel free to upload your data and still feel secure.

Just to avoid confusion to users like you, I would have expected Adobe using ftps or similar.

ABAMBO | Hard- and Software Engineer | Photographer

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