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Hello everyone,
I need help to understand why a bunch of my images were just rejected for Technical Issues. I've been submitting for many years and have a pretty good handle on what technical reasons can cause a rejection. I don't see anything technically wrong with these images. Neither do the other stock agencies where these images got approved. Any advice will be much appreciated!
Thanks,
Svetlana
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Nobody can give you reliable information about possible technical problems if you upload the pictures in such a small size. Add watermarks/signatures to your images and upload them here in the resolution and with all IPTC data you uploaded to the agency. Technical problems can for example also be the keywords.
Greets
v.poth
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Good call, @v.pooth! Didn't think about that.
Here are the images in the same resolution as they were uploaded
I just noticed I have a typo in the title in the word Christmas. But surely it can't be the reason for the rejection? And if it is, wouldn't it be possible to indicate what the issue is, instead of making us hunt and peck for the root cause?
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Take a look at the lamps of the street lamps... These are mostly completely burnt out and have light-dark seams. The rays of the lamps also seem to be noisy to me. Too sharpened, perhaps?
Greets
v.poth
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I really don't know. I have plenty of other night shots that have bright light sources and look similar. It's pretty much unavoidable if you have such a bright light source and are trying to get a properly exposed background. There is also no pure white in those spots. Sharping is not any stronger than usual either. I can maybe smooth out the black and white edges but that's really the contrast between the lamp fixture and the light from the bulb. Seems nit picky, no?
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I would suggest contrast may be too strong and perhaps oversaturated. This comes under technical reasons! I wouldn't think the lamps are a problem.
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Thanks, ricky, I can try to lower the contrast and saturation. I think it won't hurt
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Is there a way to contact support to get the exact details of the rejection? I've made some tweaks but I still got a technical rejection!
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Hello Svetlana,
You can contact MatHayward or the supplier service directly and hope to get an answer.
Nobody can take such a photo with only one camera capture without exposure problems. I think HDR or a series of exposures would be very helpful to avoid these problems. Youtube is your friend there.....
And by the way, your link to your portfolio doesn´t work...
Greets
v.poth
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Thanks for the info, v.poth! I got some of the images approved, but I'll try do dig in that direction for the rest.
And thanks for the heads up on the portfolio link! I had it in there twice it should be working now.
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I think they automated the process and it's not working very well. A lot of very good images are being rejected. I think we need an answer from adobe, why this is happening.
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I believe you are right, the rejections aren't consistent. And are worse than before as well as worse than on other stock agencies
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gavinr31566929 wrote
I think they automated the process and it's not working very well.
Every time they've been asked about this, they say it's people doing the approvals/rejections and not a computer.
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Great images - but the lamps look terrible in all examples ..!
Did you upload them all? They could be rejected for similar motifs.