...selection are unsupported by Adobe stock and hence cannot be uploaded

Explorer ,
Mar 29, 2018 Mar 29, 2018

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I get the message "all of the files in your selection are unsupported by Adobe stock and hence cannot be uploaded." when attempting to upload an illustrator file through Bridge. I also get an error when uploading directly to Adobe Stock. The problem, this message doesn't give me enough information to troubleshoot the problem. I have uploaded exactly the same way before, no issues.

Click on the Learn More link doesn't help.

Does anyone have a master list of items to check for? Maybe I can start there.

Screen Shot 2018-03-29 at 3.07.36 PM.png

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correct answers 1 Correct answer

Adobe Employee , Apr 02, 2018 Apr 02, 2018
Please review our upload specifications here: https://helpx.adobe.com/stock/contributor/user-guide.html?topic=/stock/contributor/morehelp/requirements.ug.jstagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle If you determine your files are compliant with our requirements, please submit a ticket to Adobe Stock Contributor Service by clicking the contact us link at the bottom of the portal with detailed information.regards,Mat Hayward

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Adobe Employee ,
Apr 02, 2018 Apr 02, 2018

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Please review our upload specifications here: https://helpx.adobe.com/stock/contributor/user-guide.html?topic=/stock/contributor/morehelp/requirem...

tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle

If you determine your files are compliant with our requirements, please submit a ticket to Adobe Stock Contributor Service by clicking the contact us link at the bottom of the portal with detailed information.

regards,

Mat Hayward

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