This file was rejected due to a technical error

[jcemelanda]

Hi!
It'd be great to know what was the technical error in this photo that made it be rejected.

[joanH · Accepted solution]

Hi,

Well, to start with the names and identities of the boats and the people seen on the ship and tug. Boats need a release to commercially offer and print identifiable pictures of them and so do the people need model releases. When you uploaded these as offerings to Adobe Stock, at the bottom of the information title and selections of words, there is the last question, Do any of these photos or artworks have identifiable objects, and or identifiable people.? You probably selected  -no- and went ahead to submit them up to be reviewed. If you would have checked yes, a release form would have been offered for you to fill out. Copyright laws are tight and worldwide.

The second problem is more likely the problem that this offering is in Black and white - these are frequently rejected. Adobe prefers color pictures that are of excellent quality. If you have not read the agreement and guidelines for beginners offering their work, you really should. The composition is a bit off-putting since more than half of the photo is un-useable for a buyer. Best regards. JH

For  you to be able to achieve better image results and get offerings accepted into Adobe Stock go to   https://helpx.adobe.com/stock/contributor/user-guide.html

[jcemelanda]

I didn't realize the name of the boat was visible. Other then that I don't think I'd need any release because nobody can be identified not even the big ship.

About the B&W... too bad Adobe doesn't like it. I think this photo only has it's punch in B&W

[joanH]

The BW might be what does give this photo a punch, however, the buyer will do that if it is desired. Remember, you must meet the needs of the buyers and they do not need the black and white. It limits their choices. Even if the names are not clear, the identification by people in this photo is possible and could cause a problem when used commercially worldwide. The people in the photo will see themselves, yes? How about going back to the original color of this photo and resubmitting it? Best, JH

[jcemelanda]

Get what you mean about the B&W.

About the identification... aren't people almost always recognizable to themselves? I'm asking to understand this because as far as I've searched about rules to get releases, those kinds of silhouetes shouldn't need a model release...

BTW, thanks a lot for your answers.

[ricky336]

Hi,

Yes, the main reason here is that it is in B&W! Always submit in colour. The idea being, that the buyer can make the photo B&W, but can't make a B&W photo colour. (Original RGB)