uploaded photos stuck in the new folder.

New Here ,
Jul 09, 2020 Jul 09, 2020

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Hello,

I uploaded photos to be reviewed more than 3 weeks ago.

They seem to be stuck  under 'new' tab and I can't see any of them under 'in review' tab.

I don't know if they have been viewed or rejected.

 

Has anyone come across this issue ? Or do I need to do anything to make it happen ?

Any advice will be appreciated.

Thank you 

samitha.

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Adobe Employee ,
Jul 09, 2020 Jul 09, 2020

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You have 3 files online and a large batch of images that are uploaded but not yet submitted. You need to complete all the necessary information including category, title, keywords and indicating whether or not there are recognizable people or property in your image (if yes, you need to attach a release).

 

Once all that is done, you should see a green check mark adjacent to the preview file. Click the submit button and you'll see which images are ready to go. Finish it off by clicking submit again.

 

-Mat 

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New Here ,
Jul 09, 2020 Jul 09, 2020

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Hi Mat.

 

Thank you for your quick reply.

It seems like because of my computer which I couldn't scroll down enough to see 'submit' button. 
I asked my friend to access my account from his computer and he could submit all uploaded photos. 
Thank you for your answer to such a silly question.

 

Thanks again!

Samitha

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