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Vector Uploads Temporarily Disabled

Adobe Employee ,
Aug 22, 2018 Aug 22, 2018

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Hi all, We have temporarily disabled all vector uploads at both Fotolia and Adobe Stock for maintenance. We will resume uploads as soon as possible and will update in this forum post when that happens. We apologize for the inconvenience and appreciate your patience.

Kind regards,

Mat Hayward

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correct answers 3 Correct answers

Adobe Employee , Sep 13, 2018 Sep 13, 2018

Thank you for your patience everyone. I am pleased to inform you that vector uploads are back up and running.

kind regards,

Mat Hayward

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Community Expert , Mar 08, 2024 Mar 08, 2024

Vector uploads have been restored.

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Community Expert , Mar 08, 2024 Mar 08, 2024

All should be ok again. Vector uploads have been restored.

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Community Beginner ,
Aug 23, 2018 Aug 23, 2018

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Hi Mat,

Why is the hint not already in the upload menu? I discovered the clue only by accident, after I had already doubted myself, because not a single file could be uploaded ...

And do you know how long it will take to be able to use the upload again?

kind regards,

E. Zacherl

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Community Expert ,
Aug 23, 2018 Aug 23, 2018

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From my experience, it is great trouble to build and deploy such changes to the production site.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 08, 2018 Sep 08, 2018

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There's a red banner the width of the Dashboard Screen that says:

Vector uploads are temporarily disabled. We apologize for the inconvenience.

Jill C., Forum Volunteer

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New Here ,
Aug 24, 2018 Aug 24, 2018

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Thanks for update

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New Here ,
Aug 25, 2018 Aug 25, 2018

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when it will be ready ?!

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Community Expert ,
Aug 26, 2018 Aug 26, 2018

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Well it seams to be a bigger problem. You will need to wait. There is nothing more you can do.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 26, 2018 Aug 26, 2018

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It is  appalling that contributors were not informed before the maintenance work started.

[I kept trying to upload unsuccessfully, than I suspected that my files have some issue…]

Now, we are kept in dark again.

I am wondering what kind of “maintenance” is this, lasting for 5 day so far?

Would you be kind to give us an update?

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Community Expert ,
Aug 26, 2018 Aug 26, 2018

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I’ts Sunday!

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Aug 27, 2018 Aug 27, 2018

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Besteht denn die Möglichkeit, dass man irgendwann mal wieder Vektoren uploaden kann? Ein bisschen mehr Infos wären schon hilfreich, nachdem das Problem schon seit über 5 Tagen besteht....

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Participant ,
Aug 27, 2018 Aug 27, 2018

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I’ts Monday!

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Community Expert ,
Aug 27, 2018 Aug 27, 2018

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...and vector uploads are still disabled. But it's not Monday evening and I do not know in which timezone the programmers are located.

I would like to keep Mat focusing on the problem and giving information as soon as they are available.

I'm sure he will post as soon as there is more.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Aug 27, 2018 Aug 27, 2018

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Probably San Jose, California which means Pacific Time, so that means it's 6.15am...

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New Here ,
Mar 08, 2024 Mar 08, 2024

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hellow bro ,

why adobe stock not accept vectors 

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Community Expert ,
Mar 08, 2024 Mar 08, 2024

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You resurrected a very old post from 2018. Today's vector problem is acknowledged and Adobe is working on it. 

Jill C., Forum Volunteer

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New Here ,
Mar 08, 2024 Mar 08, 2024

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ok, may i know how many days does it take frequently.

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New Here ,
Aug 27, 2018 Aug 27, 2018

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How can you be so unconcerned about this?

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Participant ,
Aug 28, 2018 Aug 28, 2018

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Hi Mat. Some news please...

Is it a planned maintenance? is this a bug? Is this a Martian attack?

					
				
			
			
				
			
			
			
			
			
			
			
		

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Community Beginner ,
Aug 29, 2018 Aug 29, 2018

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Wo kommen eigentlich die über 45.000 Vektoren her, die anscheinend erst innerhalb der letzten Woche bei Fotolia (oder Adobe) hochgeladen wurden?????? Der Upload funktioniert doch schon seit einer Woche nicht mehr...

fotolia.jpg

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Community Expert ,
Aug 29, 2018 Aug 29, 2018

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Vielleicht ist das der Backlog...

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 29, 2018 Aug 29, 2018

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Does not work for me...

Did anybody try to upload ai. files instead of eps.?

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Explorer ,
Aug 29, 2018 Aug 29, 2018

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does not work either!

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Community Expert ,
Aug 29, 2018 Aug 29, 2018

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ai files are vector files, as eps are vector files too.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 29, 2018 Aug 29, 2018

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yes  Abambo...but tell us something we don't know: what is going on ?

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Community Expert ,
Aug 29, 2018 Aug 29, 2018

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I do not know what you don’t know. But I know that there is no reason to ask each 5 minutes for status updates. Adobe will not tell as long as they are working on the problem, what ever that is. That is standard policy for Adobe.

ABAMBO | Hard- and Software Engineer | Photographer

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