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Video rejected due to intellectual property refusal

New Here ,
Feb 01, 2018 Feb 01, 2018

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Hi,

I uploaded a video on adobe stock and it was rejected with a message: intellectual property refusal.

This seems like very generic. Is there a way i could find an exact reason for the refusal?

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Adobe Employee , Feb 02, 2018 Feb 02, 2018

There are 8 recognizable people in the clip but there are no model releases attached. Please review our legal guidelines here: https://helpx.adobe.com/stock/contributor/user-guide.html?topic=/stock/contributor/morehelp/legal-guidelines.ug.js

tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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What is the file number?

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New Here ,
Feb 02, 2018 Feb 02, 2018

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189005261

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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There are 8 recognizable people in the clip but there are no model releases attached. Please review our legal guidelines here: https://helpx.adobe.com/stock/contributor/user-guide.html?topic=/stock/contributor/morehelp/legal-gu...

tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle

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New Here ,
Feb 02, 2018 Feb 02, 2018

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Thank you. Is that the only reason or there are more?

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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I don't know, the missing model releases was the most obvious issue I saw. The moderation team works independent of customer service and is not able to provide specific details on rejections. At first glance I saw some logos on shirts that may be a deal breaker too. I recommend you review the legal guidelines to ensure you are compliant with the requirements.

Kind regards,

Mat Hayward 

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New Here ,
Feb 02, 2018 Feb 02, 2018

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thank you so much. That helps.

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