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Won’t accept JPG file

Explorer ,
Jul 29, 2021 Jul 29, 2021

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I'm trying to upload an image that is a jpg file, but the error says it's not jpg

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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Can you upload it to the forum for us to take a look?

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Explorer ,
Jul 29, 2021 Jul 29, 2021

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I uploaded it go other sites aa a jpg and it was accepted 

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LEGEND ,
Jul 30, 2021 Jul 30, 2021

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These uploads seem to be error messages. We need to see the actual file that was rejected. 

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Explorer ,
Jul 30, 2021 Jul 30, 2021

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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That message tells us what you said. The system does not accept your file. Just to say: it is not enough to rename the extension to something to get a valid file. It still needs to be a file corresponding to the allowed file formats.

 

See my message https://community.adobe.com/t5/stock-contributors/won-t-accept-jpg-file/m-p/12216394#M33002 and answer that one.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jul 29, 2021 Jul 29, 2021

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LEGEND ,
Jul 30, 2021 Jul 30, 2021

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Same. Did you look at your file in the forum. What do YOU see?

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Well, if the system says you it's not a JPEG file, then it's not a JPEG file. Please open the file with a text editor like notepad or notepad++, and report the first four characters.

ABAMBO | Hard- and Software Engineer | Photographer

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