Adobe taking £57.59 a month without permission, how do I get them to stop??!

[darrenp51284772]

Adobe taking £57.59 from my account every month manually and I never signed up for this, they have taken it in Dec, Jan and Feb. I want this stopped and a refund ASAP!

[Sheena Kaul · Accepted solution]

Hi Darren,

I apologize for the troubles that you're facing.

I did check your account and I wasn't able to find any active subscriptions or any charges under your Adobe ID. I believe there is a different Adobe ID associated with these charges that are showing up on your card.

If you are having a different Adobe ID which you can provide me to check further, please message it to me privately else I would advise you to Contact Customer Care for more investigation of these charges.

Let me know if you get stuck anywhere.

Regards,

Sheena