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Changing Adobe Stock subscription to Creative cloud + Adobe Stock 10 img/month

New Here ,
Dec 30, 2020 Dec 30, 2020

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Hi,

If I change my Adobe Stock subscription to Creative cloud + Adobe Stock 10 img/month, will my old unloaded assets still remain? Thank you in advance

-Niina

TOPICS
Account management, Creative Cloud Integration, Plans and purchase, Terms of use

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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@niinap58883091 you can retain the licenses from your stock only subcription as long as the old subscription is in good standing when you switch. I would recommend contacting customer care for assistance because the retention is not automatic.

Please go to https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.



EBQ

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Ok, thank you 🙂

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