We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
I licensed and downloaded an image from adobe stock.
The image does not open in Illustrator CC and gives the following error: The operation cannot complete because of an unknown error. [x!fd]
Image number: 108002693
Can you please credit my account with a credit as this file is not working. I will use something else.
I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.
Sorry for this inconvenience.