I tried downloading the file 120167482 which are some hand-drawn, chalk-like icons. I paid with one credit but when you open the file, it's some abstract purple circle with a black background. I tried 3 x in different browsers but it's the same thing over and over.
Sorry about inconvenience, I have credited back one license for you to use for other file. We will follow up with this specific content.
Thank you very much.