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I need help please

New Here ,
Apr 11, 2021 Apr 11, 2021

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Hey, (bad english i'm french), so... i accidently paid for a video, i have the 10 images for free, so i tough that i could have it for free, because this morning i downloaded a video for free with this.... i am a student and i can pay this, my account is in the red, i though i could have it for free sorry please help me.. this is the image : #143234292 
....help me, sorry

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Account management, Download, General, Licensing, Troubleshooting

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Adobe Community Professional , Apr 11, 2021 Apr 11, 2021
Hi there, please be aware that this is mainly a public user-to-user forum. We are not able to provide you with a refund. You will need to contact Adobe Customer Care to get this sorted out: » https://helpx.adobe.com/contact.html Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat. Best Regards, Maurice

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Adobe Community Professional ,
Apr 11, 2021 Apr 11, 2021

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Hi there,

please be aware that this is mainly a public user-to-user forum. We are not able to provide you with a refund. You will need to contact Adobe Customer Care to get this sorted out:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

contactadobeicon.png

Best Regards,
Maurice

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