• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Reembolso

New Here ,
Sep 05, 2024 Sep 05, 2024

Copy link to clipboard

Copied

Buenas tardes, llevo casi los 14 días tratando de contactarme y que se me haga el reembolso, la aplicación ya me no dejó entrar para cancelarlo antes de la prueba gratuita 

 

[Moderator moved the thread to the correct forum]

TOPICS
Plans and purchase , Troubleshooting

Views

93

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2024 Sep 05, 2024

Copy link to clipboard

Copied

Google "how to cancel Adobe stock subscription". Near the bottom of that page you will see a chat bot. You can either chat with the bot or type "agent" to chat with a real live person.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2024 Sep 05, 2024

Copy link to clipboard

Copied

You can cancel by visiting https://account.adobe.com/plans, click manage plan. Cancel. Adobe will send an e-mail for the successful cancel.

 

If that does not work, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 06, 2024 Sep 06, 2024

Copy link to clipboard

Copied

LATEST

Hello @karla_6266 - there's no Adobe Stock sunscription linked to the account you're are using on forums. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started