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Buenas tardes, llevo casi los 14 días tratando de contactarme y que se me haga el reembolso, la aplicación ya me no dejó entrar para cancelarlo antes de la prueba gratuita
[Moderator moved the thread to the correct forum]
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Google "how to cancel Adobe stock subscription". Near the bottom of that page you will see a chat bot. You can either chat with the bot or type "agent" to chat with a real live person.
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You can cancel by visiting https://account.adobe.com/plans, click manage plan. Cancel. Adobe will send an e-mail for the successful cancel.
If that does not work, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.
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Hello @karla_6266 - there's no Adobe Stock sunscription linked to the account you're are using on forums.