Hello @j._4883   I hope you are doing well, and thanks for reaching out.   In AEM Designer Preview, your form correctly displays: The form title ("Test Form") Buttons like "Expand Form" and "Validate Form" XML-driven buttons labeled "XML Active Button 1" through "XML Active Button 8" However, in Adobe Acrobat or Acrobat Reader, the form title and the top buttons are missing, even though the rest of the form appears.   Possible Causes & Fixes:    Dynamic Content Not Set to Initialize on Load:  AEM Designer can preview dynamic XML content, but Acrobat requires explicit scripting to initialize it. Fix: Ensure your form has a script in the form: ready or initialize event that binds or redraws the dynamic content.   Missing or Incorrectly Bound XML Data:  Acrobat may not be loading the XML data source properly. Fix: In AEM Designer, go to File > Form Properties > Preview > Data File and ensure the XML is embedded or properly referenced. Also, check that the XML is embedded in the PDF or loaded via script when opened in Acrobat.   Dynamic XFA Forms vs. Static Forms:  Acrobat supports dynamic XFA forms, but only if they are saved correctly. Fix: Save the form as a Dynamic XML Form (File > Save As > Dynamic XML Form (*.pdf))   Reader Extensions Not Enabled:  If you're using Acrobat Reader, some dynamic features may not work unless Reader Extensions are enabled. Fix: Use Acrobat Pro or ensure the form is extended using Adobe LiveCycle/Experience Manager Forms.   Script Conflicts or Errors:  A script triggered by the "Use XML" logic might be failing silently in Acrobat. Fix: Use the JavaScript Console in Acrobat (Ctrl + J) to check for errors when opening the form.   Let us know how it goes. Thanks, Anand Sri. ... View more

Hello!   You can try the suggestion on one machine, and let us know if that works. If it is working, you can use the deployment application to deploy the registry changes.   Thanks, Anand Sri. ... View more

Hello @Tommy31295515rzn9   I hope you are doing well, and thanks for reaching out. The Product team is aware of the issue, and is working on a fix, we will update here once the fix is available.  I have also shared additional details using the direct community message, please check the message section.   Thanks, Anand Sri. ... View more

Hello @neal_igu!   I hope you are doing well, and thanks for reaching out.   Could you please share more details about the workflow and the requirements?    As per the description, you're asking whether Adobe Acrobat Pro DC includes the calculator-style annotations and letter/number connectors you used in your previous accounting role, specifically tools like: Adding tapes or calculator-style annotations Capital letters in circles for footing and cross-footing Colored mathematical symbols and circled numbers   Adobe Acrobat Pro DC includes a robust set of annotation and markup tools, such as: Lines, arrows, shapes, and text boxes Custom stamps and drawing tools Color and style customization for comments and shapes.  You can access these via All Tools > Comment > Drawing Tools or by right-clicking on the toolbar and enabling Commenting Tools. See this Adobe article for more information: Use annotation and drawing markup tools to add comments in PDFs.   However, the specific accounting-style connectors (like circled letters and numbers, or calculator tapes) are not native features of Acrobat Pro DC.   I hope this helps. Thanks, Anand Sri. ... View more

Hello @jimredhot   I hope you are doing well, and thanks for reaching out.   You have to get in touch with the Support Sales team to learn more about the availability of the Perpetual license. Use this URL to start a chat with the team.   To learn more about the Perpetual license, see this article: Adobe Acrobat Pro 2024 FAQ. Note: Acrobat Pro 2024 is offered as a one-time desktop purchase. Purchase through https://adobe.ly/4ea7MSN  or contact an Adobe Authorized Reseller. To purchase Acrobat Pro 2024 for your organization, learn more about Acrobat volume licensing.   I hope this helps. Thanks, Anand Sri. ... View more

Hello @Susan!   I hope you are doing well, and we're glad to know that the issue got fixed after downloading the latest build.   Thanks for your time and cooperation. Regards, Anand Sri. ... View more

Hello @afinety_7206   I hope you are doing well, and thanks for reaching out.   The product team is currently working on a fix and will share an update once it becomes publicly available. I have also sent you additional details via direct message; please check the community message section.   Thanks, Anand Sri. ... View more

Hello @joel_1381   I hope you are doing well, and thanks for reaching out.   If you are on the latest version of Acrobat: 25.001.20531 (Win) | 25.001.20529 (Mac), the planned update June 10, 2025. And the issue continues. Please collect the following information from the machine and share it with us:   1. The two logs.  2. Details of the current operating system installed. 3. The make and model of the printer/scanner, along with the current version of the driver and firmware installed.   To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation. Collect the Crash/freeze logs as well.   Thanks, Anand Sri. ... View more

Hello @Clever_responsibility0502   I hope you are doing well, and thanks for reaching out.   The issue could be due to:    You enabled “Use Orthographic Lines”, which forces measurements to lock to vertical or horizontal paths. After disabling it, the “Snap to Path/Line/Endpoint” features no longer behave as expected. Even after a repair installation, the snapping logic seems broken, likely due to a cached preference or corrupted measurement profile.   Reset Measuring Tool Preferences Go to  Menu> Preferences > Measuring (2D) Click "Restore Defaults." Restart Acrobat Reader and test the snap behavior again Disable and Re-enable Snap Settings In the Measuring Tool, right-click and ensure: Snap to Paths is enabled Snap to Endpoints is enabled Snap to Intersections is enabled Toggle these off and on again to reset their behavior Reset the App's preferences, and restart the machine. Ensure that you have the latest version of Acrobat installed on the machine: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again with a different PDF.   If the issue persists, perform a clean installation using the Acrobat Cleaner tool to remove the current app, restart the machine, and install Acrobat Reader.   If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.     Thanks, Anand Sri.   ... View more

Hello!   You're absolutely right—Thunderbird's print dialog defaults to its own interface, which doesn't always expose all system-level print options. To access the full range of printer features (including "Save as PDF"), you need to: Open the print dialog in Thunderbird. Scroll to the bottom and click "Print using the system dialog…". In the system dialog that appears, you’ll find the “PDF” button in the lower-left corner (on macOS). If it is specific to one PDF, is it possible to share the file with us for testing? Try with other PDF, and if it is printing file, you might have to recreate the PDF from the source using the Acrobat PDFMaker engine.   Thanks, Anand Sri. ... View more

Hello @Anthony@mta   I hope you are doing well, and thanks for confirming the suggestion as correct. If you experience any issue accessing the link, here is the updated URL: https://adobe.ly/3G88X8z   Thanks for your time and cooperation. Regards, Anand Sri. ... View more

Hello @allison_7556   Thank you for sharing the screenshot and other details. As mentioned earlier, the link is active and working.  Could you please try changing the Browser and the network connection type if it is a personal computer? If it is an IT-managed machine, please contact the IT team, as it seems to be an access issue.    To troubleshoot issues on a personal computer, try the following steps: restart the machine, switch to a different web browser, and change your network connection type. You can connect to a mobile hotspot, switch to a LAN connection, or try using a guest Wi-Fi network. Additionally, try opening the links on your mobile device using its cellular network.   Thanks, Anand Sri. ... View more

Hello @pierre_2237   I hope you are doing well, and thanks for reaching out.   Here's a simple and effective step-by-step guide: To Replace Pages in a PDF: Open your original PDF in Acrobat Pro. Go to the “Organize Pages” tool: You can find it under All Tools > Organize Pages. Select the page(s) you want to replace: Click on the page thumbnail(s). Click “Replace” in the top toolbar. Choose the scanned and signed PDF file that contains the replacement page(s). Acrobat will prompt you to select which page(s) from the new file to insert. Confirm and save your updated PDF. See this Adobe article for more information: https://adobe.ly/43RTAu7   To Remove Pages: In the Organize Pages view, select the page(s) you want to delete. Click the trash bin icon or right-click and choose “Delete Pages”. Save the file.   When scanning your signed pages, ensure they are properly oriented (portrait/landscape) before inserting. Save a backup copy of your original file just in case. I hope this helps, and let us know if you need any assistance. Thanks, Anand Sri.   ... View more

Hello @Danmiller35   Thank you for sharing the additional information. While you mentioned plugin compatibility concerns, we have made improvements in how spot colors and transparency are handled in recent updates. If you can test on a separate machine or VM, it may help confirm the issue.   Pantone Spot + Transparency = Flattening Conflict When a spot color is used with a transparency effect, Acrobat relies on the alternate color space (usually CMYK) during flattening. If the spot color is not fully defined (e.g., missing Pantone metadata or ICC profile), Acrobat may fail to render or print it correctly. Overprint Preview simulates how spot colors will behave in print, but it doesn’t guarantee that the printer or RIP will interpret the transparency correctly, especially if the spot color is not recognized.   I will also check internally and share more details on this. Thanks for your time and cooperation. Regards, Anand Sri. ... View more

We have forwarded the request to the product team, and we will provide an update as soon as we receive the latest news on this.   Thanks for your time and cooperation. Regards, Anand Sri. ... View more

Hello @Catheliz   I hope you are doing well. Thanks for reaching out, and we're sorry for the trouble you had.   Could you please provide more details about the issue? Are you using a Mac or a Windows machine, and what version do you have? Could you share a screenshot of the app where the File option is not visible? Are you using the free Acrobat Reader app or the paid version of Acrobat Desktop?   Look for the Menu at the top left corner of the app, which has four horizontal bars ☰. Click on it, and look for Print.  Or use the shortcut:  Ctrl + P  (Windows) or  Cmd + P (Mac).   We're here to help, just need more info. Thanks, Anand Sri.   ... View more

Hello @trevettsd43915286   I hope you are doing well. Thanks for reaching out, and we're sorry for the trouble you had.   This issue is likely tied to a combination of: Transparency blending issues: When Pantone spot colors are used with blending modes (e.g., Multiply, Screen), Acrobat may fail to render them correctly if the overprint preview is off or if the spot color is not fully defined in the PDF. Overprint preview settings: Acrobat’s default display settings may not show overprinting spot colors unless explicitly enabled.   Suggestions:    To enable Overprint Preview in Acrobat, go to Menu > Preferences > Page Display and set Use Overprint Preview to Always. This ensures spot colors with transparency are rendered correctly on screen.   Preflight and Flatten Transparencies: In Acrobat Pro, use Print Production > Preflight to check for transparency issues. Use Flattener Preview in InDesign or Illustrator before exporting to PDF. Export using PDF/X-4 or PDF/X-1a standards to ensure compatibility.  Ensure you have the latest version of Acrobat installed: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.   If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file showing the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello @varase   I hope you are doing well.   We have replied to the other thread that you initiated here: https://adobe.ly/43T2gjX   Please try the suggestions, and let us know if you experience any issues. Thanks, Anand Sri. ... View more

Hello @varase   I hope you are doing well. Thanks for reaching out, and we are sorry for the trouble you had.   Microsoft Office apps (Word, Excel) are still trying to load Adobe’s MacPDFM.plugin or framework, which no longer exists because it was deleted manually. To do a clean uninstallation, you can use the Acrobat Cleaner tool to remove all the files related to the Acrobat trial and restart the machine.    CleanMyMac and similar tools often miss deep system-level plugin files or Office add-ins installed by any app. These leftover references cause Office to look for non-existent files, triggering the error. See this Microsoft article with detailed information: https://adobe.ly/3I5u5Na   Let us know how it goes, and feel free to reach out if you need any assistance. Thanks, Anand Sri. ... View more

Hello @mickael_7883   I hope you are doing well, and we are sorry for the trouble you had.   Could you please provide more details about the issue? Are you using a Mac or a Windows machine, and what version do you have? Have you tried performing a clean installation using the Acrobat Cleaner tool, rebooting your device, and then installing the free Acrobat Reader from the direct link? If you haven't done this yet, please give it a try.   If you have tried the steps, then please ensure you have all the mandatory and optional updates of the operating system installed, create a test user profile with full admin rights, install Acrobat Reader, and check the performance. Ensure that you don't have the Acrobat Pro Desktop version installed. As with the freeware Acrobat Reader, you can use it for viewing, printing, signing, sharing, and annotating PDFs. Any other services or tools that a part of Acrobat, you may get a message to subscribe.    If the issue continues, please provide the following information: the current version of the operating system on your device, a screen recording with the steps/workflowto reproduce the issue. and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello @Maritza31844488migi   I hope you are doing well, and we apologize for the delayed response and the trouble.   Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.   Are you on a Mac or a Windows machine, and what is the version?  This issue is often caused by: Linked or duplicated text fields that share the same internal name or object ID. Acrobat mistakenly treats static text boxes as form fields, especially when the file was created or edited using tools like InDesign, Word, or browser-based PDF editors. Corrupted structure or metadata in the PDF that causes edits to propagate unintentionally.   Check for Shared Field Names. Even if it’s not a form, Acrobat may treat text boxes as fields if they share the same name: Go to All Tools > Prepare Form Double-click the text box Check the field name; if it’s the same across pages, change it to something unique.   Flatten the PDF. Flattening removes interactive elements and makes the text static: Open the PDF Go to Menu > Print > Save as PDF (this flattens the file) Reopen and try editing again.   Use “Edit PDF” Instead of “Prepare Form.” If you’re not working with forms, avoid using the “Prepare Form” tool. Instead: Use All Tools > Edit PDF This ensures Acrobat treats the content as static text, not interactive fields.   If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file, a screen recording with the steps/workflow of the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello @viv_3091   I hope you're doing well, and we apologize for the delayed response and the trouble.   Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again. Ensure that you have the latest version of the printer driver and firmware installed.    Also, try the suggestions shared above, and let us know if you need any assistance, or experience any issues. Thanks, Anand Sri. ... View more

Hello @excited_Dazzle4242   I hope you're doing well, and we apologize for the delayed response and the trouble.   Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.   If the issue continues, please provide the following information: the current version of the operating system on your device, sample files, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello!   I hope you're doing well, and we apologize for the delayed response and the trouble.   Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.   If the issue continues, please provide the following information: the current version of the operating system on your device, a quick screen recording with the steps/workflow of the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello!   I hope you are doing well, and we are sorry for the delayed response and the trouble.   Please install the latest build of Acrobat: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.   If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file, a screen recording with the steps/workflow to reproduce the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.   Thanks, Anand Sri. ... View more

Hello @AzgrymnThePale   I hope you are doing well, and thanks for reaching out.   Could you please share more details about the issue? Is it with one specific PDF for which you shared the screenshot of the thumbnail, or with all the PDFs? Are you on a Mac or Windows machine, and what is the version?  The white border around the "DungeonGate: Ashes of Hope" cover is likely not part of the artwork itself but a rendering artifact from the PDF viewer.   If you’re using Adobe Acrobat or Reader, Switch to Full-Screen Mode by pressing Ctrl + L (Windows) or Cmd + L (Mac) to enter full-screen view. This hides the interface and removes the white margin.   Change Page Display Settings: Go to Menu > View > Page Display > Enable “Two Page View” or “Single Page View”. Also, enable “Show Cover Page in Two Page View” if needed. Disable “Show Gaps Between Pages” to eliminate white space.   Use “Fit to Page” or “Actual Size”: In the toolbar, select Zoom > Fit to Page or Actual Size to better align the artwork with the viewer window.   If you have a different issue, or question, please share more details. Thanks, Anand Sri.   ... View more

Hello @nmattew    I hope you are doing well.   ++Adding to what our Adobe community product expert and employee have already shared,  This behavior typically occurs when: The PDF form is filled in a browser-based viewer (like Edge or Chrome), which saves the data in a way that isn't fully compatible with Adobe Reader. The form is not Reader-enabled, meaning Adobe Reader cannot retain or display the filled data unless specific permissions are embedded   As correctly highlighted earlier, please ask the user to open and fill out the form using Acrobat Reader or the Acrobat Pro desktop app.   I hope this helps. Thanks, Anand Sri. ... View more