Jonathan Beth
Participant
Jonathan Beth
Participant
Activity
‎Jun 15, 2023
10:38 AM
for me helped the permission in the folder: /users /xxxx/Library/Logs/Adobe/ then change on writing and reading for staff and everyone! Jonathan
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‎May 25, 2023
09:49 AM
Under Ventura, If Lightroom Classic 12.3 crashes do this: for me helped the permission in the folder /users /xxxx/Library/Logs/Adobe/ to change on writing and reading for staff and everyone! Jonathan
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‎May 25, 2023
09:39 AM
1 Upvote
It worked: Thank you all for your help. "for me helped the permission in the folder /users /xxxx/Library/Logs/Adobe/ to change on writing and reading for staff and everyone!"
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‎May 25, 2023
09:37 AM
heinero18392132 It worked, thankyou very much. It took awhile to find out where was the hidden library. Thanks again Jonathan
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‎May 24, 2023
07:27 PM
where is. /users /xxxx/Library/Logs/Adobe/? thanks Jonathan
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‎May 24, 2023
07:11 PM
Hello, The DigitalDog I tried all the suggestion you gave but they did not work. I am not the only one with this problem. I need to know that Adobe is working on this problem so I can take another path. What would you do if you were in my shoes? thanks Jonathan
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‎May 24, 2023
03:05 PM
Johan I sent you my status but you have not replied. I sent a bug report to Adobe support but received no response.
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‎May 24, 2023
07:49 AM
How did you downgraged back to Monerey?
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‎May 24, 2023
07:45 AM
Thank you but what information do you need? I have a new M1 Macbook 14" 32GB Ram Ventura. I had OS Monetery where the Lightroom Classic 12.3 worked fine. Then when I updated the OS to Ventura the Lightroom Classic 12.3 crashed with acrash report (attached). The previous version 12.2 works fine on Ventura. So I do I escalate the problem? I see in the bug report that few people are having similar problem. thanks Jonathan
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‎May 23, 2023
07:18 PM
The latest Ventura is 13.4 without the 1.
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‎May 23, 2023
07:04 PM
I tried all the updates.
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‎May 23, 2023
07:03 PM
I have the same problem. Lightroom Classic 12.3 crashes. (Macbook Pro M1, Ventura)
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‎May 23, 2023
06:42 PM
Thank you DigitalDog So you can stick with the old version or try fixing your issues with the newer one (your call). Newer versions will continue to be provided; you're OK with sticking with 12.2 and disabling auto update? again thank you, but I am subscribed to the photo plan, so I need the updates as they Happen. thanks Jonathan
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‎May 23, 2023
06:37 PM
Lightroom Classic 12.3 crashes with Ventura, (Macbook Pro, M1 32 gb). It worked fine under Monterey. Attached is the crash report. Jonathan
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‎May 23, 2023
06:19 PM
How do I escalate a lightroom Classic installation problem?
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‎May 23, 2023
09:43 AM
Hello Digital Dog Thank you for your help, but you are not refering to my comments so they do not make sense. I already told you that the previous version works fine (12.2) and also the new version (12.3) crashes but works fine under Monterey. So I do not understand why your comments do not include these facts. Also why is Adobe Support not helping. I can seat for days trying different tools and options but time is a factor.
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‎May 23, 2023
09:03 AM
Hello Digital dog the Lightroom Classic is listed. Remember that the previous version (12.1) works fine. Also the new version 12.3 works fine under Monterey. There must be a connection to these 2 variables. I am also not a programmer but an artist. My thoughts, Since I am not getting any real help from Adobe, I cannot downgrade from Ventura, My New Macbook is new and still under warrenty - I should exchange my Macbook to a new one with Monterey. What do you think?
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‎May 22, 2023
11:08 PM
Hello DigitalDog It did not work. I got the the below crash report.
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‎May 22, 2023
11:03 PM
Hello DigitalDog It did not work. I got the the below crash report.
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‎May 22, 2023
10:11 PM
Hello Digital Dog I will 'try' to follow your advice, but I have few concerns. 1. When you said try to reset your preferences both articles failed to mention why is it necessary. 2. Do I have to do it every time I lounch Lightroom? 3. Why the new Lightroom Classic version worked under Monterey and failed to work under Ventura. 4. and last how come none of the support agents do not know about all of this, and why Adobe support left my problems 'hanging' with no follow up. In any case, thanks for your help
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‎May 22, 2023
05:45 PM
Hi, I upgraded my MAC to Ventura (a big mistake) now my Lightroom Classic 12.3 carshes working (crashing on the splash screen) with a crash report. The old version 12.2 is working fine. I sat with Adobe support for hours yesterday and they even got remote access to my Macbook where they tried a lot of things but had no success. Any clues? My computer is a 14" Macbook Pro with an M1 Max chip. 32 GB ram. Thanks in advance Jonathan
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‎May 22, 2023
04:36 PM
which prefernces?
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‎May 22, 2023
03:47 PM
Lightroom Classic 12.3 is crashing (Macbook Pro, M1, Ventura).
I tried to recieve help from Adobe Support, but they could not help.
[Mod: Thread locked because double posting]
[Further discussions please here: Lightroom Classic Crashes - Adobe Support Community - 13809007]
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‎Oct 21, 2021
09:04 AM
I already have an online back thank you, I simply wanted to copy, not move, the files to a new HD. I just wrote the steps to do it.
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‎Oct 21, 2021
09:01 AM
I simply want to copy the files from an old HD to a new HD then point I already have the catalog to the new HD. I should not have used the word backup. thanks.
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‎Oct 21, 2021
08:52 AM
Ok here are the steps for COPYING not MOVING your Lightroom files and main catalog from one HD to a new HD. 1. backup the main catalog. (assuming you have only one catalog) 2. Copy the entire folders and files from HD1 to HD2. (use bridge or the OS explorer or finder) 3. Disconnect or eject the old HD1. 4. In Lightroom right click the old drive top header for a missing Location (will have a question mark), then point to the new HD top header and click enter, all files will be connected to the main catalog with all the edits and ratings. 5. copy the main catalog to the new HD, then change the catalog location in Lightroom catalog settings. 6. The catalog backup should be on a third external HD, make sure you update the location of the Backup in the Lightroom settings.
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‎Oct 21, 2021
08:26 AM
I AM COPYING NOT MOVING, so the old hd is like a backup. thanks
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‎Oct 21, 2021
08:26 AM
Hello Rob I AM COPYING NOT MOVING, so the old hd is like a backup. thanks
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‎Oct 13, 2021
08:05 PM
how to copy lightroom from one external HD to another externaL HD using the same catalogue.
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‎Oct 28, 2020
07:13 AM
thanks you Jonathan *https://www.facebook.com/JBhouseremodeling/ https://www.facebook.com/Jonathanbeth.photography/ *
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