OlivierCourmontagne
Community Beginner
OlivierCourmontagne
Community Beginner
Activity
‎May 19, 2021
11:41 AM
1 Upvote
Hello Peter, Thank you for the detailed reply, I will try and come back to you with my feedback. Olivier
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‎May 12, 2021
05:14 AM
Hi Peter, Unfortunately, rolling back to previous version will not allow us to save our work, as the app asks to upgrade to do so. Btw please find the error log of Rush Hope you will fix that issue soon. Thanks a lot. OC
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‎May 11, 2021
02:57 PM
Please find the crash report Rush generated. Thx
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‎May 11, 2021
02:35 PM
Hello Adobe, Sorry but I cannot use Premiere Rush on my laptop since the 1.5.58 version wont start and keeps stuck on the blue spining icon. When I rollback to the previous version it works but i cannot save and share my video editing since it says I need to upgrade to the new version When I run Rush without internet on, it works aswell but the same issue about sharing videos, it is locked. I tried as well to logout from my account, to start back Rush and to login again, same issue. I run PR on a windows 10 and a recent and decent laptop Please help me. Thanks a lot. Olivier C.
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‎May 11, 2021
02:33 PM
1 Upvote
Hello Adobe,
Sorry but I cannot use Premiere Rush on my laptop since the 1.5.58 version wont start and keeps stuck on the blue spining icon. When I rollback to the previous version it works but i cannot save and share my video editing since it says i need to upgrade to the new version 😕 When I run Rush without internet on, it works aswell but the same issue about sharing videos, it is locked. I tried as well to logout from my account, to start back Rush and to login again, same issue.
Please help me.
Thanks a lot.
Olivier C.
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‎May 11, 2021
02:22 PM
Hi there, I have the exact same issue with the 1.5.58 version of Rush. When I rollback to the previous version, the software work but i cannot share and publish any videos since I don't run the last version of Premiere Rush. I have a windows 10 and recent and decent Dell laptop computer, can Adobe help us please ?? Best regards, Olivier C.
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‎May 11, 2021
02:19 AM
1 Upvote
Hi everyone, I had the same issue since I updgraded the last verison of Premiere Rush (1.5.58, 2021), the spining icon turning around and nothing else. I downgraded to a previous version and the software was up to start again. It was probably related to my old project, I installed the new version again and while lauching the app, I press the ALT key, then Rush aske me if you wanted to reset the software. I confirmed my choice and rush was back !! 🙂 Tell me if it works for you. Best regards, Olivier C.
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