tfcheng
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tfcheng
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‎Mar 16, 2023
07:23 PM
Hi @Lyn_D , I think it was okay for the last few days, but I just got "Whooped" again for today's scheduled post.
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‎Mar 02, 2023
06:48 PM
1 Upvote
Update: I just saw that my scheduled post with special characters posted - so the above bug may have been fixed, but the half-post problem has not been fixed..
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‎Mar 02, 2023
05:43 PM
This is an email from an Adobe customer care, A bug has been logged for Adobe Express.
Issue: Scheduler fails to publish to LinkedIn with caption containing special charactersDescription: If we Schedule a post on LinkedIn with caption that contains a special character like @, #, etc. then it fails as shown in the screenshot below:
Workaround: None, apart from removing the special character.
Bug: https://jira.corp.adobe.com/browse/CCLA-31351
Thanks for working with us,
Adobe Customer Care Can anyone confirm this?
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‎Feb 27, 2023
05:42 PM
1 Upvote
I thought it was my intern who made the half-post, so now it is another bug! It is half or no post now. At the rate Adobe is responding here and to tickets, I think either the team is as "always here to help" as you claimed @Lyn_D . Can you imagine one of the suggestions from the helpdesk was to change my internet connection and try scheduling again?!
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‎Feb 07, 2023
05:51 PM
1 Upvote
@Lyn_Dapparently the problem seem to have occured again. This time disconnecting-reconnecting does not work. Spoke to an agent over chat who said would send me a ticket, but as always, nobody did! Was speaking to another agent few days later (today), and he/she just disconnected without answering my qns on the ticket! Oh man, I expected a whole lot better from Adobe!
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‎Jan 11, 2023
06:01 PM
Hi Lyn Yes, I found out that it was the channel connection token had somehow expired - there was a red hexagon with an exclamation mark next to the LinkedIn channel. We clicked on it, refreshed the connection/token and it got fixed. While we got it fixed (by chance), it does not seem like this expired-token topic was talked about anywhere before.
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‎Dec 26, 2022
05:44 PM
1 Upvote
Hi, I am facing the same issue. It was okay during the last many weeks, then I started to have the same issue. The image size that got scheduling error was the same as those that went through successfully, exported to JPG/PNG via the same PSD file and is less than 250mb and 3000 characters. Any advice?
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