Rikk Flohr: Photography
Adobe Employee
Rikk Flohr: Photography
Adobe Employee
Activity
Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
10 hours ago
10 hours ago
See this document for instructions: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-ios.html
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Mar 12, 2025
02:06 PM
We've located the problem on our end, and it is not with the Lightroom software or the Creative Cloud app. It is an issue on the server, and we've logged a ticket with the appropriate team. Thank you for your patience while they sort this out.
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Mar 12, 2025
10:59 AM
@defaultnxbaqtoqmuhl It probably isn't necessary to uninstall the Canon Applications. Just make sure they don't automatically run at start-up or upon "detect camera connect". Item (10) on the Adobe troubleshooting list: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 12, 2025
05:55 AM
Mar 12, 2025
05:55 AM
For certain operations, we are dependent upon Operating System support. My best guess is that is the effect of what you are seeing.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 11, 2025
06:35 AM
Mar 11, 2025
06:35 AM
This doc, https://support.apple.com/en-us/120534, contains this footnote regarding iOS Support of the Fuji X-H1: "1. Uncompressed RAW format only"
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Mar 10, 2025
01:35 PM
Thanks. I have the files.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 10, 2025
12:43 PM
1 Upvote
Mar 10, 2025
12:43 PM
1 Upvote
I just looked at Lightroom Desktop version 8.2 on Mac OS 15.3.1 and the flags are present in the Square Grid. Note: They have never been available in the Photo Grid. Are you looking at the wrong grid? Toggle your Grid view by tapping the [ G ] key.
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Mar 10, 2025
12:04 PM
No. Please share the files with a file-sharing service (Dropbox or similar) and then provide me with a link to download them. If you don't want to publish the link, you can direct message me via this forum.
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Mar 10, 2025
09:47 AM
I spoke to the Camera Raw team and they've asked if you would be willing to provide sample files for the cases where the Moire removal fails?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 10, 2025
06:02 AM
Mar 10, 2025
06:02 AM
Tap the Presets Icon at the top of the right-hand toolbar.
To to Premium
Expand Adaptive Portrait
Choose the appropriate preset
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 10, 2025
05:57 AM
Mar 10, 2025
05:57 AM
Since you did not provide the version number of your Video Driver, I would recommend you go to nVidia's site and download the latest Studio Driver (Do not use the Gamer-ready Driver) and perform a clean install of the driver.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 09, 2025
07:55 AM
Mar 09, 2025
07:55 AM
Your GPU is likely the issue here. You need to provide more system information for the experts here to help diagnose your issue.
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Mar 09, 2025
07:47 AM
What is the model year of your Mac? What is the GPU? Model/Memory?
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Mar 07, 2025
11:46 AM
In Grid View do you see an " ! " in the corner of the image indicating the Metadata has changed on disk?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Mar 07, 2025
06:04 AM
Mar 07, 2025
06:04 AM
We've reviewed this and opened a bug with the Camera Raw Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 07, 2025
06:02 AM
1 Upvote
We've reviewed this and opened a bug with the Classic Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 07, 2025
06:01 AM
1 Upvote
We've reviewed this and opened a bug with the Classic Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 06, 2025
10:42 AM
You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction.
If the issue is the same, we will merge you back into the appropriate location.
This thread will be locked.
Thank you!
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Mar 06, 2025
05:15 AM
When fixed, the status of a post changes from Acknowledged to Fixed. It is easy to tell at a glance for any thread what its status is.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
07:03 AM
Mar 05, 2025
07:03 AM
The team would like to investigate further. Can you provide a step-by-step instruction set for reproducing the crash? Additionally, we would like to collect a diagnostic log from you.
Instructions Android Log File
Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.
Now, perform the usual tasks in LrA for a few minutes, and then please reopen the Settings Panel and tap on “Send Feedback” from the Settings Panel. This will open your email client after a few moments and attach the logs. Send a copy to yourself as well so you can post it here on the forum.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
06:59 AM
Mar 05, 2025
06:59 AM
I am still not finding anything under your email, @matthew_5332 or @matt_4572 How about a video showing the crash report dialog? Is it possible to capture that?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
06:11 AM
Mar 05, 2025
06:11 AM
@gregd21950564 You are posting in the wrong forum. This is a thread regarding Import in Lightroom Desktop and is unrelated to Lightroom Classic. Your issue is likely that you haven't given Lightroom Classic adequate permissions via macOS to communicate with your camera. For continued troubleshooting, I recommend you make a new post in the Lightroom Classic forum and the Community Experts and Legends will guide you in troubleshooting.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 04, 2025
12:47 PM
Mar 04, 2025
12:47 PM
Depending on how granular you want to be, this is how I would approach it.
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Mar 04, 2025
12:28 PM
1 Upvote
The Camera Raw engineering team has opened a ticket to investigate. Thank you for your report.
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Mar 04, 2025
12:25 PM
The Crop tool exists in the Camera Raw Plugin The Crop tool does not exist in Camera Raw as a filter.
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Mar 04, 2025
11:53 AM
So if I have it right:
Edits raw file from Bridge to Camera Raw, .acr files are created.
Files are subsequently imported into LrC
Files are batch renamed in LrC?
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Adobe Employee
in Lightroom Classic Discussions
Mar 04, 2025
11:48 AM
1 Upvote
Mar 04, 2025
11:48 AM
1 Upvote
Super Res will continue to be supported on non-raw in the new, single-file world. You should already be able to verify this for yourself today using the CR Tech Preview. Example: Denoise and Raw Details are disabled, but SR remains enabled (and functional) on a PNG file.
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Mar 04, 2025
11:44 AM
"what I want to know is when I renamed my NEF files, and the corresponding XMP files got renamed, should the acr files have gotten renamed as well? " How did you rename these files?
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Mar 04, 2025
08:55 AM
My recommendation is to:
Close Lightroom Classic
Locate your yourcatalog sync.lrdata
Rename to yourcatalog sync.old
Restart Lightroom
Allow to sync (can take a while depending upon the number of files)
Verify the new file is appropriately sized and sync is working ok.
Delete the .old file at your leisure.
As always, a backup is prudent before any process like this.
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Mar 04, 2025
07:09 AM
Thanks, @JohanElzenga. I have never had a reason to open those package contents and didn't realize a Mcat resided in there as well. Generally, if you see multiple GUIDs inside a yourcatalog sync.lrdata, it means that you have synced this same catalog with multiple Adobe IDs. I see this most often when people have a Federated ID and sign in both as Personal and Corporate/Education. Additionally, when people change Adobe IDs (old email to new email), and other reasons, you can see a new GUID in the package. Does that help here?
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