DVous
Community Beginner
DVous
Community Beginner
Activity
‎Nov 03, 2024
07:54 PM
I started experiencing washed-out imported video footage about three months ago. I have tried all formats, and they all appear overexposed upon import. Why can't Adobe seen to fix this?
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‎May 26, 2024
10:10 AM
4 Upvotes
Hello, As of 5/24/24, I have been unable to duplicate a previous post, edit it, adjust the date or time, or change graphic files. All of those items are greyed out. I'm using a MacBook Pro M1 running Sonoma 14.5 with Safari 17.5. Also, I have tried the latest version of Chrome. I have tried clearing the cookies/cache as well as shutting down and doing a restart of the machine. The same result occurs in both browsers. I have included a screenshot of the posts I'm trying to duplicate. Thank you!
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‎Aug 17, 2023
06:30 PM
9 Upvotes
The link disappeared to use the original Adobe Express. Is there a way to still use it? The new version is terrible for scheduling social posts. One important feature that is gone is the ability to right-click on a previous post and duplicate it. That was a huge time-saver, because users could repurpose a post, rework text, replace art for weekly posts, etc. Will this feature be added into the new version. I was promised that it would still be available. Also the new version is challenging to get compatible artwork to upload to socials. Thanks, Dan
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‎Feb 28, 2021
05:07 PM
1 Upvote
After 5 hours on the phone with Adobe techs, they tried everything short of removing all Adobe files from every area on my machine. They determined it was a corrupt Apple user account, and told me to call Apple. Apple said there is no such thing as a corrupt user account. I knew this. They had me start up the machine in safe mode, and Adobe software would not launch. I suspected all along that it was a corrupted Adobe file somewhere. I removed all files with the name Adobe and files associated with Adobe software. Then I restarted my machine, reinstalled all of the Adobe software, and it worked fine. A word of advice. If you buy a Mac with the M1 chip and you have used Adobe software for many years, your files that support Adobe software are probably not going to jive with the new Mac at some point in the near future. Prepare to start from scratch rather than rely on your files that install when you pull everything from your backup. Also remove all Adobe references from you Keychain as well. Happy again!
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‎Feb 27, 2021
12:40 PM
I woke up today to all of my Adobe apps failing to load. Photoshop, Illustrator, and InDesign. I tried uninstalling them all, and that didn't help. Photoshop stops trying to load on the Halide Bottleneck. Illustrator tried to run a diagnostic after it failed to load the first time, and it froze on step 1. I'm on a tight deadline with thousands of dollars at stake. Should I try manually deleting all things Adobe, and start from scratch so all new prefs files are built? Thank you!
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