Hi Alex, We understand your confusion & sentiments regarding features missing on iPad. Teams have been busy with other prioritized work and working hard to bring iPad up to the speed on some features that are missing on it. Thanks for your patience and understanding.  Regards Kavita S. Lightroom Quality Team ... View more

Hi Matt, Before we try to resolve your issue with presets, we would need some more info like: 1. Whats the app version installed? 2. What is the device that you are seeing this issue on? 3. Whats the iOS version on it? 4. What kind of photos are you using (raw, jpegs, etc)? 5. Is there any other profile or preset applied on them prior to importing to Lightroom? 5. Do you see this issue with any preset you try to apply or some particular ones? 6. Could you share a screen recording of your workflow? 7. Lastly if you could share some photos for us reproduce this issue in house. Thanks and looking forward to hearing back from you. Kavita Srivastav Lightroom Quality team. ... View more

Thanks Felicia for prividing more info. I tried to reproduce this issue on my end but was not able to. Could you please attach here any one video file in its original state and after it has been imported into Lightroom where you see the preset applied.  Thanks for your patience while we figure out the issue. Regards Kavita S. ... View more

Thanks SoupRKnowva for getting back with the requested additional info. We will work on reproducing and prioritizing this issue.  We appreciate your patience. Regards Kavita S. Lightroom Quality Team. ... View more

Hi SoupRKnowva, Sorry to know that you are having issues importing photos via Direct Import from your cfexpress card to iPad.  While we work to investigate and resolve this issue, I would like to get some additional details: 1. Which Lr version you have installed on your device ? 2. If you have tried importing similar format photos from your SD Card on the latest version of Lr, how did that behave? Did that crash too or skipped any photos? 3. With your cfexpress card, are you able to import the same set of photos to Photos app on the iPad ? If no, what issue does Photos app show - crash, close, incomplete import, etc.? 4. Could you please attach ascreenshot of any error messages that you see ? Thanks for reaching out here with your issue. We will try to reproduce this issue and work on resolving it asap.   Regards Kavita S. Lightroom Quality Team   ... View more

Would like to clarify that the bug logged is for "I'm wanting to select the "X" flag which in the prior version darkened the photo and made it easy after reviewing all photos to quickly select and delete the photos I didn't want to keep." by Steve. The issue is if you tap on 'x' in Info & rating , it will reject the asset but will not darken the thumbnail on the filmstrip.  Thanks and sorry for any confusions. Kavita S. Lightroom Quality Team. ... View more

Hello, Just to confirm that the arrow on the right of the 'Recents' album name bar would reverse the order for you and also preserve your view in the grid where you were before changing the order. Secondly for the issue that you are describing if I am understanding it correctly, seems like when you tap on the Recents album it shows you the first ever photo you took from your device camera as the first or last thumbnail in the grid?  Ideally, when you tap on Recents album in Device tab, it should take you to the grid view with the latest photo taken with your device camera as the last or first in the grid depending on sorting order you have selected. Could you please share a video of how if shows starting from when you tap on the Recents album and go into that album grid to help us understand better and to see if you are seeing any issue which we may not be aware of. Thanks  Kavita Srivastav Lightroom Quality Team. ... View more

Hi All, My sincere apologies for the delay in getting this fixed. Our engineers are busy with other higher priority work and will get to this asap.  We understand the inconvenience this may have been causing you in your workflows. Thank you for your patience.  Regards Kavita Srivastav  Lightroom Quality Team.   ... View more

Thanks for clarifying further quixocrates1 As of now we have no way of locking the photo/video from being touched/edited. For any accidental changes, while you are in the loupe session, there is undo/redo action on the top bar.  Neverthesless, I will create a ticket for a feature request and see if this can be implemented in any way in future. Thanks Kavita Srivastav Lightroom Quality Team ... View more

Hello quixocrates1 If you are looking for something that can block/lock your images from editing or changing the Metadata, then I am afraid there is no way of doing that as of now. Having said that, there are ways you can either revert back to original if you don't like your edits or go to versions for settings the state to that of what you desire.  If you wish to export your photo or video, you can always do so as original which will not include any of the edits and metadata that you may have added/changed. Is there a particular workflow that you are having issues with which the non-destructive nature of this app does not take care of? If you could give more details on the scenario or problem you are encountering, we might be able to help you further. Hope this answers your query. Please feel free to reach out if you have more questions. Thanks Kavita Liughtroom Quality Team. ... View more

Hi quixocrates1, If you are talking about the shared photos or album, you can set the permission to 'Can View' only to achieve this and have no one else edit your shared photos or album. Hope this helps. Thanks Kavita Lightroom Quality Team ... View more

Hi alexandert9636855, This is a very valuable information that you provided. Thank you so much. We were trying to repro this issue with the old set of data that we have on our SD Cards but in vain so I appreciate your posting this. I will go ahead and try the same. We have this issue logged and are working on it. Regards. Kavita Srivastav Lightroom Quality Team. ... View more

Hi All, Thank you for your feedbacks and answering our questions with more details so we can get to the root cause of this issue. The team is investigating the issue and will soon try to get this resolved.  Thanks again for your patience. Regards. Kavita Lighroom Quality team   ... View more

Hi All, Sorry to hear about this issue that you are experiencing with the images on the connected SD Card. To help us figure out and resolve this issue, some more info would be helpful. Could you provide us the following details:  1. Any particular photo formats that display this wrong orientation? 2. Any edits have been applied to these photos on SD Card? 3. Which OS your device is running on? 4. What is the app version you have installed? 5. How many images are on the SD Card? 6. Is the space available on device enough? 7. Is it possible to attach some images that show this behavior, for me to try to reproduce on my end? Any other detail that you would have for us that might be helpful in reproducing this issue on our end?   Regards Kavita  Lightroom Quality Team.   ... View more

Hi Chung, Sorry for delayed response.  Due to potentially limited mobile device memory, we cannot perform the batch pasting if AI mask is included in the copy settings.  I am sorry for the inconvenience regarding the recomputing of each AI mask manually but for now this is the best way to get all masks applied. Will bring this up to the team.  Thanks for using Lightroom Regards Kavita Lightroom Quality team. ... View more

Hello Chung, Thanks for reaching out here with your question/concern.  1.We do have this option of applying the preset to multiple photos. For this first you apply a preset on a photo and then copy those seettings via the 3 dot icon on mobile or Desktop client. Once the edit settings are copied, you can go to the grid mode and select multiple photos and batch paste those settings that contains a preset.  2. For now we can reset photos individually only. There is no option to select multiple photos and reset them. I would be more than happy to share your ask with the team and see what we can do about it.  Hope I understood your concern correctly, and could help you if not please reach out again with more details. Regards Kavita Srivastav Lightroom Quality Team.   ... View more

Hi All, Sorry to hear that you are having trouble finding Instagram app option via 'Open in..' options. We have not been able to reproduce this issue on our end. I am attaching a screen recording from iOS 16.x device where I long tap on a photo in the grid mode and going to 'Open in..' shows Instagram app.  May be you can send us a similar screen recording and try to help you more. Could you also provide the following info: - Lr version - Are you selecting one or more photos in the grid? Looking forward to be able to help you resolve this issue on your end. Cheers Kavita Srivastav Lightroom Quality Team. ... View more

Hi Haseeb, Thanks for reaching out to us. The HSL sliders for video are visible if you tap on the small chevron on the right of the color panel that is open, it will expand and show you all the three sliders. Attaching a screen recording for you here. Sorry if you had trouble finding the sliders for HSL under color for video editing. Hope this helps. Cheers Kavita Srivastav Lightroom Quality Team ... View more

Hi and sorry to hear that Recommended Presets is are not shown on your new phone.  To help you let's get some more info. 1. What's the app version installed? 2. What's the iOS version? 3. What does the error say? Could you attach a screen recording of the full workflow of when you enter presets and tap on Recommended tab ? 4. I am assuming you are connected to network? With these details we may be able to figure out whats going on. For now also try relogging in to the app. Looking forward to hearing back from you soon so we can help solve this issue. Regards Kavita Srivastav Lightroom Quality Team ... View more

Sorry about all the inconvenience being caused. I will log a bug based on all the reports here so our developers can investigate. Thanks so much for reaching out and helping us improve our customer experience, Regards Kavita Srivastav Adobe Lightroom Team ... View more

Thanks for providing all these details.  Few more questions does your workflow also involve device rotation, backgrounding of the app, switching between apps, any time in between when you left the device go into sleep mode, or is the editing done in one continuous session without any break?  I will try to replicate your steps and reproduce the issue to log a bug so our developers can investigate with all the correct details. Sorry about the inconvenience that you are having and thanks for your patience. Regards Kavita Srivastav Lr team ... View more

Hi, I am very sorry to hear that you are seeing some UI issues in Lr. I tried to reproduce the issue you described by editing a few photos and going back to grid and loupe on iPad but seems like I am missing something as I wasn't able to see the issue. Could you please plrovide a few more details along with the screen shots and screenrecording if possible. 1. Which iOS version are you on? 2. Which version of the app do you have installed? 3. What kind of photos or videos were you editing? 4. Any specific edits that you made could possibly introduce this issue? Once I get more details from you I will go ahead and create a bug for our Engineers to take a look. Thank you for reaching out to us. Regards Kavita Srivastav Lightroom Quality Engineering team. ... View more

Hi Priya, Sorry to hear that you are not able to find your saved presets or create new ones from the edited photo.  The saved presets can be found under : Preset > Yours > User Presets.  To create your own preset on your edits from a photo, after making any edits on mobile device tap to the 3 dot icon on the top right corner of the screen when in photo loupe > Create Preset > you can check/uncheck the settings boxes that you wish to include in your preset > Name your preset > tap on the checkmark on the top right corner of the screen.  This should save your own created preset under User Presets of Yours tab in Presets edit tool. Hope this helps. Please let us know if this works for you. Thanks for reaching out. Regards Kavita Lightroom Team ... View more

Hi and thanks for reaching out to us with your concern. This feature request has come to the team a couple of times and a ticket has been created for this to be worked on by our Engineers. Currently some other higher priority efforts are being taken carae of but this will be touched as soon as possible. Regarads. Kavita Srivastav Adobe Quality Team ... View more

Happy to know that the issue got resolved for you. Regards Lightroom Team (Kavita) ... View more

Hi Jim, I would happy to help you in this and like to get some info for the Direct Import issue from SD Card that you are seeing.  Could you please provide the following info. 1. What iOS device you are on? 2. What Lightroom Version do you have installed on the device? 3. When you say 'doesn't upload', do you mean the photos thumbnails do not show in the grid for you to select for importing from the SD Card? 4. What file formats do you have on your SD Card ? 5. Do you have sufficient storage space available on your device? 6. Could you share the exact steps that you are following to get the photos from SD Card to Lightroom on device? 7. Would be very helpful if you could share a screen recording of your workflow and how the screen display when you connect the SD Card to the device One pointer for the Settings on your device for you to confirm. In iOS Settings > Privacy > Files and Folders, toggle Lightroom to Off and then back On.  Some users reported that switching from On to Off and back On has helped.  In iOS Settings > Privacy > Photos > Lightroom, ensure All Photos is enabled (not Selected Photos or None). (this is really only relevant to importing from your camera roll, but I want to cover all the bases) Thanks Kavita Lightroom Team     ... View more