defaultbssold8ngxvl
Community Beginner
defaultbssold8ngxvl
Community Beginner
Activity
‎Jan 07, 2022
11:02 AM
That would be great actually - we came across it kind of by luck, without figuring that out the error message wouldn't have made any sense. Thanks!
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‎Jan 07, 2022
09:32 AM
No, but we were able to get this resolved actually. This turns out to be an error when you try to render anything other than a PDF (we were not aware that we'd be getting any other file types than a PDF).
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‎Jan 06, 2022
08:32 AM
Hello, I'm having an issue that is preventing our users from viewing documents. Everything on our backend and frontend are working properly, however I'm getting an error from the Adobe SDK WASM that doesn't provide any clues as to what's going on. Right now, the way our PDFs are loading are through a binary file stored in Redis in our backend, and then renders in React. Each step of the process successfully completes, so it looks like something entirely on Adobe's side. Here's the error message: AcrobatJS Version: 2.6.68 rendition.js:2 Error at self.___cxa_throw (documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.js:1) at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm at Object.Module.dynCall_viii (documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.js:1) at invoke_viii (documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.js:1)
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‎Jun 17, 2021
06:25 AM
I can make an attempt at that, but I don't know if that's possible due to the structure of this functionality in the application and the way our documents are stored. We are getting them from a python server. Will let you know though.
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‎Jun 17, 2021
06:14 AM
I cannot due to privacy, and it does not happen with just one specific PDF file. It happens with any of them.
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‎Jun 17, 2021
05:21 AM
Hello - On initial load of the document, which is embedded into our application, we get a brief warning message that Some Features May Not Work. The error comes up for a few seconds and then goes away, and the document loads successfully after that. Our documents are loaded through a React viewer that takes some parameters, sends it to our server which creates and sends back a redis key. The redis key is used to call a URL that loads the document, on which step we are getting the error message. Is there a way to supress this warning or something else going on?
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‎May 06, 2021
10:09 AM
Hi, thanks for the detailed answer - followed this but still having the issue. I'm able to select Save as PDF in the print dialog and I'm still able to successfully save it and print it using this method. But, specifically through CTRL + P - this method works on File -> Print.
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‎May 06, 2021
10:08 AM
IN_LINE
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‎May 06, 2021
08:29 AM
1 Upvote
Hello - So I've disabled printing and downloading in the embed API per the documentation (showPrintPDF and showDownloadPDF are set to false). I've also set a css attribute to @media print { display: none} for the container div. Both of these methods work and cover the file -> print (PDF does not display in file -> print which is good). However, when a user mouses over the document and hit CTRL (CMD) + P, they are still able to print. How can this be disabled? I've tried the @media print route with no luck. Screenshot attached of the print dialog that comes up with CTRL + P.
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