Amazing - many thanks for that! This solution worked! ... View more

After updating Photoshop to latest version now included the generative AI feature, my Photoshop blocks this features and a big orange text box pops up wrongly claiming I am not allowed to use this feature given I am underage as per my account settings. Technical info: Adobe Photoshop (Beta) v24.6 Windows 10   I tried for over one hour to desparately resolve this and it as hilarious as this is excessively frustrating. - I was never asked ever since by time with Adobe whats by date of birth - I have an account with this firm for pays and pay the subscription with credit card - Most frustrating: There is not even anywhere an age setting or age verification problem at all in the account settings nor does the software give me any piece of advice at all how I can update my profile in this regard   @Adobe Team: If you read this please pass it on to your responsible software engineering team - this is really highly unprofessional and extremely poorly managed - having a software making wrong assessments on your status, blocking your features and leaving you alone with the problem without adressing any way at all how to solve is certainly not the way to keep customer satisfaction for what is supposed to be a premium product (and priced as such!). Many thanks for everyone who can help - I tried to find a solution on Google, YouTube and ChatGPT and I am really running out of ideas what to do. ... View more