fae_6230
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fae_6230
New Here
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‎Jan 31, 2025
08:37 PM
@Shivangi_Gupta @S. S @SuJoshi @WendellaBee @Rishabh_Tiwari @sameer_puri @David__B @jeswong @rpandita @Anshul_Nautiyal Since no one has attempted to inform an Adobe employee on my behalf, I have taken the liberty of using the keywords "Adobe employee" in the community search bar, which is how I was able to find each of your usernames . It is ridiculous that a customer who has been with Adobe for years now has to resort to these measures to speak to a staff member regarding the status of a customer's account on the Adobe community section of the Adobe site. Yet, here I am, taking the measure of pinging as many employees as I can. I have spoken to a nonstop number of Adobe employees in the support chat on the Adobe site . One employee informed me that a report was made regarding the status of my account (thespiankyle550086@gmail.com) on the 28th, and yet there has been no follow-up via email or phone call concerning the status of my report. I have the Adobe Creative Cloud subscription on my other email, which I will be happy to provide to an Adobe employee who direct messages me or asks for the account email in response to this post, which I will send in direct messages . However, please understand that I am losing my patience with Adobe. It should not require this much effort and cause this much headache to obtain any communication with a staff member regarding one's community account on the community forum website . This is the poorest form of customer service I have ever received, and I am contemplating ending my monthly subscription with Adobe. I was already given a 90-day extension on my subscription just so that I would remain on the platform, because they knew from looking up my account with that email. I have been a customer with Adobe for almost 11 years! And yet, this is how I am treated?
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‎Jan 31, 2025
04:42 PM
thats not not the reason and actually i didnt continue asking if you actually read my responses to the other person i was trying to inform them i had no idea of adobe directors existence therefore couldnt even have a legally obtained serial number and due to their response of that got upset because i thought they were accusing me of lying that i didnt know what adobe director was and their "so go away" really made me think they were telling me to go away as in leave the community so if you actually read my responses you would know that i did not continue about obtaining a serial number from someone i was answering their question of "are you saying you never had a legal serial number of adobe director" of which i said im saying i didnt even know it existed until a few days ago of which their response after that made me think they were accusing me of lying and therefore requesting i leave the community
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‎Jan 31, 2025
04:16 PM
again your not going to mention the wrong choice of words you said to me? which made me think you were accusing me of lying about adobe director in the first place? and your "so go away" that even my aba therapist said was horrible choice of words which made me think i was asked to leave the community?
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‎Jan 31, 2025
04:16 PM
again your not going to mention the wrong choice of words you said to me? which made me think you were accusing me of lying about adobe director in the first place? and your "so go away" that even my aba therapist said was horrible choice of words which made me think i was asked to leave the community?
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‎Jan 31, 2025
04:15 PM
will you please find an employee who is in charge of this community part of adobe to speak to me please
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‎Jan 31, 2025
04:07 PM
Not one adobe employee has actually contacted me over my account i got told oh dm me and ill dm back never happened i got another employee saying oh were here to help well apparently not because i still have not spoken to one employee not one over my account on adobe community and i am furious that i have to jump through this many hoops just to get a staff memory over my account
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‎Jan 31, 2025
04:05 PM
no i want my account appealed and if i dont speak to an adobe employee im canceling my subscription this is is ridiciclous the hoops i have to go through to talk to a freaking employee over the adobe community
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‎Jan 30, 2025
06:57 PM
well then will you please find out because again all i did on that account was tried to appeal and i got banned
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‎Jan 30, 2025
06:46 PM
so how banned my second account for appealing because its banned and please let anyone who works for adobe that i am ready to cancel my subscription right now if i dont get an aswer of why i was banned a second time i am livid
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‎Jan 30, 2025
06:42 PM
why was my second account i was using to appeal got banned also!!!!!!
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‎Jan 30, 2025
06:42 PM
do you not remember me im the user that thought you were accusing me of lying about not knowing adobe director
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‎Jan 30, 2025
06:40 PM
im the user that you reported why was i banned a second time i am ready to end my subscription with adobe
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‎Jan 30, 2025
06:35 PM
Okay now im very angry why was my second account banned a second time i was given no answer for that and i am ready to end my subscription with adobe
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