Marketing@CCU
New Here
Marketing@CCU
New Here
Activity
‎Mar 13, 2023
08:28 AM
I am trying to make edits on the file and it keeps providing an error saying the feature are not available.
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‎Mar 09, 2023
09:22 AM
Hi Cory. Is there a time next week we can schedule to do this? I have a hard stop at 1PM today and I would like for our IT team to review before that time as well. Would next Monday or Tuesday work?
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‎Mar 09, 2023
09:09 AM
Hi Cory, I have created a file using the desktop version and am trying to upload it to the cloud... a message appears when I try to unclick 'Save notes' - a message says 'Save options don't apply to cloud documents'. So when I go back and start over the saving process of saving to cloud without un-checking any save options... that goes through smoothly. Then when I go into Creative Cloud, as CC is readong the photoshop format, a box appears at the end 'This document contains unsupported features.' A second box appears, "unknown error' Sorry, there was an unknown error. You can either ignore it, reload the page or report the issue.' So I reported the issue. But not it's not an editable document in the Creative Cloud... no layers appear and if layers do appear with that message, I'm not able to edit any of the layers. Help?!?! Thanks!
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