Imaginerie
Community Expert
Imaginerie
Community Expert
Activity
Community Expert
in Adobe Substance 3D Viewer (Beta) Ideas
‎Jun 07, 2025
10:34 AM
1 Upvote
‎Jun 07, 2025
10:34 AM
1 Upvote
I am seeing a lot of places where you can embed SketchFab links so people can see models See here, for example in Behance
you can see here all the embeds (3D or otherwise) allowed on Behance
I am wondering if there could be a way to use a Substance viewer link instead (I guess it would need to be accepted by the different platforms, so would need a sort of outreach from the team) For example, in Behance, you'll see that Dimension links are permitted, but as far as I can see no Substance there.
I can see an additional usage for the app there...
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‎May 21, 2025
04:24 AM
I will try. None of my other project as this type of repeated lines (array) so I thought it was the array function that was glitching... I will try whenever I have time.
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‎May 21, 2025
04:22 AM
Also something that's worth trying. Depending on how you decided to manage the back up files, you can see if you can retrieve something: See in edit>preferences
And check in the folder Stager has set up when you first downloaded the software. Maybe you'll be lucky! Fingers crossed.
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‎May 21, 2025
04:18 AM
I work with Stager on the regular but I honestly never had this issue (I had had some others, in the rendering department, and hopefully they've been resolved) That said: I always create a new projects in a specific place prior to do anything and save regularly (muscle memory inherited from Photoshop!). That means I never work from an "untitled" file. But maybe it's your case as well... Can you list here the step you take when you create a new file? But what @Alexandre Becquet said: The log file will be very valuable for the devs, as well as all the hardware and software info.
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‎May 20, 2025
02:00 AM
My project is public but I can share the link for collaboration here
https://projectneo.adobe.com/studio/81ef6c20-d5e8-4a6d-b97b-3e2eaa83320f
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‎May 20, 2025
01:54 AM
I has happened to me in the past: The same image gets a warning and the next day, the same action will get nothing.
Take it as only my experience, not an official advice: Try to log off and log in again after a while. Adobe is an American company, they take that kind of things seriously, based on whatever their legal team has advised. It's probably more reflective of the society around than personal preferences from the dev team.
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‎May 16, 2025
02:29 AM
1 Upvote
While I can see .ssg and .sbar files in Bridge, I cannot see other formats like the Substance modeler .smod file format, as well as as common format that are common to plenty of 3D software, like .usd, .mtl and .obj
Thank you!
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‎May 13, 2025
08:09 AM
I didn't do anything really, just trying to export a video!
It happens on export: 1- the export preview is clearly wrong, 2- the exported file is a video with no motion. It was tested with similar results in Firefox and Edge (I don't have Chrome) Did you try with my project, or one of yours? I just tested now and the problem remains the same.
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‎May 12, 2025
08:46 AM
Basically, I find sometimes rendering preview go wrong, here is one example where I you can see both the boomerang and turntable animation work well, but the light animation changes complately the lighting scene (in addition of not moving anything at all) Video capture available here https://drive.google.com/file/d/12t2jmmhdAcfb6SVejsUXYT08tOA5YoWd/view?usp=sharing Project is here https://projectneo.adobe.com/studio/81ef6c20-d5e8-4a6d-b97b-3e2eaa83320f even when downloading, you can see there is an issue and the resulting .MP4 is not moving at all...: (see attachment)
Also, downloads of .MP4 files have been increasingly slow reecently. Think 10 minutes for a 5 second export. Same broadband, same computer as before. On Firefox, but Edge is the same (I don't have Chrome installed)
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‎May 10, 2025
05:06 AM
1 Upvote
Good, so we can say it looks like the same issue everyone has. We have to wait for the team to come back with a solution. I resorted to save my files without the feathering on, and put it back whenever I see it's not happening. Fingers crossed!
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‎May 07, 2025
02:53 AM
@Sarah13242 I tested that long ago, but unfortunately, no luck. It doesn't seem to be related for me.
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‎May 07, 2025
02:52 AM
@MyronKa That's exactly the same issue that everyone is having. Can you confirm that 1 - It only happens when a mask have any amount of feathering on it?
2 - That the problem disapears when you put the feather back to 0 ?
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‎May 04, 2025
01:58 AM
@Sameer K I can confirm @© Si 's assessment. The problem lies in the feather feature (properties) If I see the issue happen, and that I put back the feather to 0, then the degraded mask display stops. Of course if I need a non-destructive mask blur, I'm toast. But at least I can save it in a state that is acceptable.
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‎May 01, 2025
09:02 AM
Just to add, I created a boomerang video in the downloads options. 10 seconds took about 15 minutes to download. It never was that long.
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‎May 01, 2025
09:01 AM
Hi @Anubhav M I somehow resolved the issue. I have been discussing this with someone who had a similar issue in the Discord Server, and they told me they had too many objects (I don't think it was my case), and upon deleting some it solved their issue. So I took my project and deleted the layers one by one until it remained just one, and then CTRL+Z until I got to the state I was in when I opened it. It made the glitches disapear. As far as the steps taken, it's difficult to say, It's been going on for weeks now, and happened after working on the file for a long session, and subsequently. Everytime I added a shape, or tweaked the position of one, I could see the scene geeting more and more jagged and pixelated with each change. But as I said, it's now resolved, but I still don't know what the issue was. The shre link is here https://projectneo.adobe.com/studio/c0024b47-614b-471d-aec3-a82a8d6514c3
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‎May 01, 2025
06:47 AM
Here is the project link: https://projectneo.adobe.com/studio/c0024b47-614b-471d-aec3-a82a8d6514c3 It started by degrading the scene, little by little. The glitches could be seen in exports as well, until at some point it ended up like that:
the "original" was this: Which I had the wisdom to export before it started going awry I have had numerous display glitches, particularly in "vector" style, but they never shown in export. In Firefox, but the same in Edge (I don't have Chrome installed) Let me know if you need anything else. Thanks!
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‎Apr 18, 2025
03:09 AM
1 Upvote
You're very welcome! And no need to be embarrassed! You (and I and all the people) can't know everything. That's why the forum exists 🙂
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‎Apr 17, 2025
01:46 AM
1 Upvote
Also, regarding exporting multiple pages. You can, just shift select, and choose "download", then tick "selected pages" there They will come as a .zip file, containing all the exports
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‎Apr 17, 2025
01:41 AM
3 Upvotes
Hi! I routinely publish many pages within a post (although it's still limited to 10 for instagram, I haven't checked for the others) I have done it for Facebook, Instagram and Linkedin, and occasionnaly for Pinterest. You can select the images to include in a post by simply shift click in the pages thumbnails in the project creation page: See here I have a project with a lot of different pages, but I am only choosing a few of them to be scheduled.
See the result in the scheduler
You can even mix video and static, but only for Instagram (that I'm aware of, I don't use X, so maybe it's possible there)
Let me know if that makes sense!
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‎Apr 12, 2025
01:49 PM
Turning the GPU on or off never repaired the issue My general rule is to never turn the GPU off, but I tested a few things when it happened, including that, so I know it's not the issue as it happened with or without.
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Community Expert
in Adobe Substance 3D Viewer (Beta) Discussions
‎Apr 09, 2025
03:58 AM
1 Upvote
‎Apr 09, 2025
03:58 AM
1 Upvote
No, I left both shapes as default materials in Modeler, because my plan was to add materials in Stager anyway. I must admit I am still a noob with modeler (even if miraculously, I manage to get what I want in the end). That's what I have been told on Discord, so I will do that next time I need it. I exported in multiple ways, for example grouped and not grouped to see if it made adifference. They are separate objects, but with the default material.
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Community Expert
in Adobe Substance 3D Viewer (Beta) Discussions
‎Apr 05, 2025
03:01 AM
‎Apr 05, 2025
03:01 AM
I have a question then, related to my issues above I have been advised on Discord to assign different materials in Modeler in order for Substance Viewer to recognise the two parts as separate (they are linked when opened in Viewer, and cannot be unlinked). Did your model come with separate materials? In my case I tried woth grouped objects in Substance Modeler as well as ungrouped objects, but no luck.
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‎Apr 05, 2025
01:59 AM
1 Upvote
Do you mean you want to batch rename files? Not sure if that's what you are asking but you can do that with Adobe Bridge (it comes with Photoshop)
what it will come up with
It will apply to all the files you selected. https://helpx.adobe.com/uk/bridge/using/automate-tasks-adobe-bridge.html Let me know if that's what you meant!
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Community Expert
in Adobe Substance 3D Viewer (Beta) Discussions
‎Apr 03, 2025
04:25 AM
1 Upvote
‎Apr 03, 2025
04:25 AM
1 Upvote
While I was able to apply some materials in the two separate objects (outer shell and the cheese bloc) in Substance Stager, I didn't manage to apply different materials for the two parts in Viewer. (model created in Substance Modeler) I'll ask on Discord!
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Community Expert
in Photoshop ecosystem Discussions
‎Mar 28, 2025
10:34 AM
2 Upvotes
‎Mar 28, 2025
10:34 AM
2 Upvotes
Here is my take!
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‎Mar 25, 2025
02:39 AM
I will move your question in the relevant place, since you are asking for Photoshop express but posted for Adobe Express (different app)
This is not possible in Adobe Express 🙂
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‎Feb 28, 2025
01:57 AM
Thanks for testing! I have screenshot your answer and will keep it preciously when comes the next install. Bold question: Since the export feature in Bridge doesn't work as intended with me (Powerful PC, latest Bridge version) Could it be considered to add such a function as the image processor pro (which have never failed me) in lieu of the export feauture (which fails me all the time, notably for PNGs). There have been multiple bug reports about this glitchy PNG export feature and none of them have ever been addressed, I am just assuming that it would be best integrating something that works, directly within Bridge. Thanks for considering it!
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‎Feb 28, 2025
01:50 AM
Just in case that helps, these are the settings
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‎Feb 28, 2025
01:41 AM
Also, maybe anecdotal since I don't keep track of how many times it happened and when, but it seems to me that it used to happen a lot more in the past than nowadays.
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‎Feb 28, 2025
01:39 AM
It would seem weird to be the case on 4 different computers? None of them with the same GPU and drivers. I won't test that on longer periods of time as I need that GPU enabled (I use intensive filters like liquify etc) It won't be practical for me to do that. I never tested the no GPU over a long period of time. This is my production machine, I really cannot afford to keep it without a GPU enhanced. Also, since when I tested it in the past and it didn't make any difference, I doubt it was the case anyway. But who knows? All I know is that I prefer the inconvenience of a mask glitch that I can correct over the inconvenience of not being able to perform my client work properly. If I was a hobbyist, it would be different.
@c.pfaffenbichler wrote:
Also the glitch disapears if I close the program and launch it again, so I wouldn't be able to check if the graphic processor toggle solves the issue or not. But that's a good call none the less!
By @Imaginerie
The question is: Does the issue ever happen when GPU usage is turned off?
If not then it would appear to be GPU-related and you would need to do GPU-specific trouble-shooting.
My GPU is NEVER off, and it happens none the less. I used to turn it off in the past and it didn't resolve the issue.
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