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The length of time that the PPro forum takes to load (both initially and for "next page" loads) continues to get longer and longer. It's probably 20 seconds or more now of lag.
It's suprising to me that Adobe would not want to monitor and maintain its forums to industry leading standards.
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<"moved from using the community">
I posted this in "Using the Community". I''m not sure why you would move this post to the Premiere Pro forum. It's clearly about forum management and operation. If you feel it is not appropriate in "Using the Community" that is one thing, but I am certain that it will not be seen by anyone able to help with this issue in the Premiere Pro forum.
Moderators: please move this back to "Using the Community"
Moved to Using the Community.
it's a known issue. Adobe is working on a fix.
The PP community loads fine for me.
Which browser are you using?
Have you tried clearing browser cookies and cached memory data lately?
how long does it take to enter the premiere pro support page from https://community.adobe.com/?
Faster than Photoshop.
yes, but still 5 times longer than previously and other forums. ie, ps is very delayed, premiere is delayed.
... load time seems to have doubled today.
... and pretty much unusable today. Load time seems to be effectively "forever".
After a couple of minutes I get a 504 error:
" CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner."
Any idea about how I can contact the website owner?
yes, we've notified adobe that some forums are unusable and all are, at least, slow. this was the response from a few minutes ago:
"We've raised a critical service outage with Khoros -- they are looking into this now."
"... they are looking into this now."
My original post was July 23rd. It's unfortunate that Adobe didn't look into it then.
it's not adobe; it's khoros - they manage the adobe forums.
... any chance Adobe is going to look into this and improve the performance?