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Account Broken - new id spawned

Participant ,
Mar 25, 2011 Mar 25, 2011

Hi Admins

Tried all the 4 steps of logging out, clearing cookies.

The correct id is little*big*man

The new incorrect spawn is little*big*man-ESRzuh

Thanks!

Sean

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Adobe Employee ,
Mar 25, 2011 Mar 25, 2011

Sorry, I'm a bit confused here.

The current littlebigman account shows it has 109 messages and was registered back in 2005 and has a custom avatar and profile picture.

The -ESRzuh account has no message history and was created in June 2010 .

So I need to confirm that you really want to blow away the old account with content in favor of the newer account.

Thanks!

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Participant ,
Mar 25, 2011 Mar 25, 2011
LATEST

Oh, heavens no - I want to keep the little*big*man id and remove the -ESRzuh id.  That's why I said little*big*man was the correct id and -ESRzuh was the incorrectly spawned id.  Definitely want to keep the account with the storied history!

Thanks for the quick reply - and have a great weekend!

Sean

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