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I can't play any of the tutorial videos on any of the helpx.adobe.com web pages in any browser (they all say "connection was reset"). Is there a forum for such technical difficulties?
When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Post a few tutorial links so other people may test